# Service bulletin No. 211\-23\-2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10251245
- Published by NHTSA: 2024\-03\-05
- Manufacturer's number: No. 211\-23\-2
- Manufacturer's date: 2024\-02\-19
- NHTSA component: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

Symptom based workshop manual for the yellow warning message "PSM failure" in the instrument cluster \- Checking Hydraulic Unit and Re\-Program PSM Control Unit

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251245-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251245-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 2019 PORSCHE CAYENNE E\-HYBRID
- 2021 PORSCHE CAYENNE E\-HYBRID
- 2019 to 2021 PORSCHE CAYENNE TURBO S E\-HYBRID
- 2020 PORSCHE redundant CAYENNE E\-HYBRID

## Recalls for the same vehicles and component

- [19V735000](/recalls/nhtsa/19V735000.md), 2019-10-16: SERVICE BRAKES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [19V115000](/recalls/nhtsa/19V115000.md), 2019-02-20: SERVICE BRAKES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [No. D500](/bulletins/10179199.md), 2020-09-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. Information on Parts withdrawal of outdated instrument clusters.
- [122\-K8T6V\-10](/bulletins/10145562.md), 2018-10-15, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Subject: Instrument cluster Information: Due to a faulty Timer function for the internal clock in the instrument cluster, there is a possibility that the control unit system will be activated cyclically by the instrument cluster after stopping the vehicle. As a result, the control unit system will not be switched to energy\-saving mode, resulting in increased closed\-circuit current consumption. This can deplete the vehicle battery if the vehicle is idle for a long time.

JSON: [/v1/bulletins/10251245](/v1/bulletins/10251245)

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