# Service bulletin 23B56

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10251241
- Published by NHTSA: 2024\-03\-05
- Manufacturer's number: 23B56
- Manufacturer's date: 2024\-02\-22
- NHTSA component: LATCHES/LOCKS/LINKAGES

## NHTSA's summary

Advance Notice \- Customer Satisfaction Program 23B56 Certain 2020 \- 2023 Model Year Escape Vehicles \- Front Door Check\-Arm Reinforcement Broken Spot Welds

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251241-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251241-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Latches and locks

## Vehicles listed

- 2020 to 2023 FORD ESCAPE

## Other bulletins for the same vehicles and component

- [SSM 51553](/bulletins/10251928.md), 2024-03-20, Service bulletin: STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES. Some 2020\-2021 Escape vehicles may exhibit cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly. Ford has been provided feedback from fleet customers of this condition on some vehicles with high usage profiles. The door assembly replacement is the appropriate repair for this condition. Refer to the parts catalog and Workshop Manual \(WSM\), Section 501\-03 as required to complete the repair. For claiming, use casual part 7820124 and the applicable labor operations of Section 12 and 13 of the Service Labor Time Standards \(SLTS\) Manual.
- [SSM 51908](/bulletins/10243482.md), 2023-10-04, Service bulletin: STRUCTURE:BODY:HOOD; STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:HATCHBACK/LIFTGATE. Some 2020\-2023 Escape/Corsair vehicles may exhibit a door ajar warning indicator or higher than expected efforts to fully close doors. Verify the hood/liftgate are not open. Confirm all doors are fully closed and latches are fully engaged. Doors will not fully close when lightly letting go of the door or letting it swing closed from a short distance under its own weight. Push/pull effort must be applied to doors while closing to fully engage latch and turn off the ajar signal warning. If doors are still not fully latching closed, manually adjust door striker position to allow for proper alignment and engagement to the door latch. The door hang position may also need to be slightly adjusted to achieve the same effect. Refer to Workshop Manual \(WSM\), Section 501\-03.
- [SSM 51900](/bulletins/10241624.md), 2023-09-04, Service bulletin: ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES. Some 2023 Escape vehicles built on or before 03\-May\-2023 and not equipped with a keyless entry keypad may exhibit the door keypad code menu item being shown in vehicle settings menu of the center display screen. This may be due to the configuration of the SYNC module \(APIM\). To correct this condition, download and run the APIM \- SYNC Module Configuration application in the Ford Diagnosis and Repair System \(FDRS\). For claiming, use causal part 14G670 and applicable labor times in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.
- [TSB 23\-2156](/bulletins/10236579.md), 2023-05-31, Service bulletin: LATCHES/LOCKS/LINKAGES. Some 2020\-2023 Escape/Corsair, 2021\-2023 Bronco Sport and 2022\-2023 Maverick vehicles may exhibit a condition where the door\(s\) do not open using the exterior door handle\(s\). This may be due to an enabled permanent engagement inertia lock within the exterior door handle, this condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the Service Procedure to properly disengage the permanent engagement inertia lock clip to allow the exterior door handle\(s\) to fully extend and open the door\(s\) from the exterior.
- [SSM 51318](/bulletins/10230954.md), 2023-02-02, Service bulletin: STRUCTURE; LATCHES/LOCKS/LINKAGES. Some 2020\-2022 Escape/Corsair vehicles may exhibit a door ajar warning lamp or higher than expected efforts to fully close doors. Verify the hood/liftgate are not open. Confirm all doors are fully closed and latches are fully engaged. Doors will not fully close when lightly letting go of the door or letting it swing closed from a short distance under its own weight. Push/pull effort must be applied to doors while closing to fully engage latch and turn off the ajar signal warning. If doors are still not fully latching closed, manually adjust door striker position to allow for proper alignment and engagement to the door latch. The door hang position may also need to be slightly adjusted to achieve the same effect. Refer to Workshop Manual \(WSM\), Section 501\-03.
- [TSB 22\-2246](/bulletins/10214873.md), 2022-07-01, Service bulletin: LATCHES/LOCKS/LINKAGES. Some 2020\-2022 Escape/Corsair, 2021\-2022 Bronco Sport and 2022 Maverick vehicles may exhibit a condition where the door\(s\) do not open using the exterior door handle\(s\). This may be due to an enabled permanent engagement inertia lock within the exterior door handle, this condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the Service Procedure to properly disengage the permanent engagement inertia lock clip to allow the exterior door handle\(s\) to fully extend and open the door\(s\) from the outside.
- [SSM 50377](/bulletins/10207048.md), 2022-02-04, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Some 2020\-2022 Escape, 2021\-2022 Bronco Sport and 2022 Maverick vehicles may require servicing of the interior door handle lock cable mounting bracket on the interior door handle. The interior door handle cable mounting bracket, part number right hand LJ6Z\-78431B14\-A and left hand LJ6Z\-78431B15\-A are now available to service separately from the cables and latch mechanisms. It is no longer necessary to replace the complete latch assembly for a damaged interior door handle lock indicator mounting bracket.
- [SSM 50356](/bulletins/10205486.md), 2021-12-26, Service bulletin: LATCHES/LOCKS/LINKAGES. Some 2020\-2022 Escape/Corsair vehicles may exhibit a door ajar warning indicator or higher than expected efforts to fully close doors. Verify the hood/liftgate are not open. Confirm all doors are fully closed and latches are fully engaged. Doors will not fully close when lightly letting go of the door or letting it swing closed from a short distance under its own weight. Push/pull effort must be applied to doors while closing to fully engage latch and turn off the ajar signal warning. If doors are still not fully latching closed, manually adjust door striker position to allow for proper alignment and engagement to the door latch. The door hang position may also need to be slightly adjusted to achieve the same effect. Refer to Workshop Manual \(WSM\), Section 501\-03.
- [SSM 50165](/bulletins/10202608.md), 2021-10-29, Service bulletin: LATCHES/LOCKS/LINKAGES; STRUCTURE. Some 2020\-2021 Escape/Corsair vehicles may exhibit a door ajar warning indicator or higher than expected efforts to fully close doors. Verify the hood/liftgate are not open. Confirm all doors are fully closed and latches are fully engaged. Doors will not fully close when lightly letting go of the door or letting it swing closed from a short distance under its own weight. Push/pull effort must be applied to doors while closing to fully engage latch and turn off the ajar signal warning. If doors are still not fully latching closed, manually adjust door striker position to allow for proper alignment and engagement to the door latch. The door hang position may also need to be slightly adjusted to achieve the same effect. Refer to Workshop Manual \(WSM\), Section 501\-03.
- [SSM 50130](/bulletins/10201595.md), 2021-09-28, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES. Some 2020\-2021 Escape/Corsair vehicles may exhibit a door ajar warning indicator or higher than expected efforts to fully close doors. Confirm all doors are fully closed and latches are fully engaged in primary catch position \(not partially closed in secondary catch position\). Be aware that doors will not fully close when lightly letting go of door or letting it swing closed from a short distance under its own weight. Customer/dealer need to understand that push/pull effort must be applied to doors while closing to fully engage latch and turn off ajar signal warning. If doors are still not fully latching closed \(to turn off ajar signal\), manually adjust door striker position to allow for proper alignment and engagement to door latch. Dealer may also need to slightly adjust door hang position to achieve same effect. Refer to Workshop Manual \(WSM\), Section 501\-03.

JSON: [/v1/bulletins/10251241](/v1/bulletins/10251241)

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