# Service bulletin OTA\-24240202

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10251178
- Published by NHTSA: 2024\-03\-04
- Manufacturer's number: OTA\-24240202
- Manufacturer's date: 2024\-02\-09
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM

## NHTSA's summary

Mercedes\-Benz AG \(“MBAG”\), the manufacturer of Mercedes\-Benz vehicles, has determined that on certain MY21\-23 S\-Class, EQS \(223, 297 platform\) vehicles, the air suspension system software does not correspond with the latest series production configuration. The air suspension system will receive an OTA update to optimize the system and improve the ground clearance, especially during parking. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. All customers have been mailed a letter informing them of this OTA software update.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251178-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251178-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2022 to 2023 MERCEDES\-BENZ AMG EQS
- 2021 MERCEDES\-BENZ AMG S63
- 2022 MERCEDES\-BENZ EQS 450
- 2022 to 2023 MERCEDES\-BENZ EQS 450\+
- 2022 to 2023 MERCEDES\-BENZ EQS 580
- 2023 MERCEDES\-BENZ EQS450
- 2023 MERCEDES\-BENZ EQS450\+
- 2023 MERCEDES\-BENZ EQS580
- 2021 MERCEDES\-BENZ S 500
- 2023 MERCEDES\-BENZ S 500
- 2022 MERCEDES\-BENZ S 500 4MATIC
- 2021 MERCEDES\-BENZ S 580
- 2023 MERCEDES\-BENZ S 580
- 2022 MERCEDES\-BENZ S 580 4MATIC
- 2023 MERCEDES\-BENZ S 580 E
- 2023 MERCEDES\-BENZ redundant EQS 450
- 2021 MERCEDES\-MAYBACH S 580
- 2022 to 2023 MERCEDES\-MAYBACH S 580 4MATIC
- 2023 MERCEDES\-MAYBACH S 680
- 2022 MERCEDES\-MAYBACH S 680 4MATIC

JSON: [/v1/bulletins/10251178](/v1/bulletins/10251178)

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