# Service bulletin 36743.2.0

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10251138
- Published by NHTSA: 2024\-03\-04
- Manufacturer's number: 36743.2.0
- Manufacturer's date: 2024\-02\-06
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG

## NHTSA's summary

This is a Technical Journal: MY23\+, ICUP \- scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251138-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251138-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2023 to 2024 VOLVO S60
- 2023 VOLVO S60H
- 2023 to 2024 VOLVO V60CC
- 2024 VOLVO XC40
- 2023 VOLVO XC40BEV
- 2023 to 2024 VOLVO XC60
- 2023 VOLVO XC60H
- 2023 to 2024 VOLVO XC90
- 2023 VOLVO XC90H

## Recalls for the same vehicles and component

- [24V010000](/recalls/nhtsa/24V010000.md), 2024-01-10: ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [36796.2.0](/bulletins/10253000.md), 2024-04-10, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. This is a Technical Journal: Oxygen Sensor DTCs. Perform a Total Upgrade of the vehicle software.
- [36830.1.0](/bulletins/10251134.md), 2024-03-04, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. This is a Technical Journal: Issues with Touch Functions in Center Stack Display. Software update planned.
- [36825.1.0](/bulletins/10251130.md), 2024-03-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER. This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.
- [TJ36514](/bulletins/10249389.md), 2024-01-29, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Software Update Fails and VIDA Can?t Connect, VGM Unresponsive
- [TJ36507](/bulletins/10249365.md), 2024-01-29, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Factory Reset IHU
- [TJ31543](/bulletins/10249344.md), 2024-01-29, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. P5\(SPA\)/P6\(CMA\) Software Download Guide
- [TJ3667810](/bulletins/10241680.md), 2023-09-05, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Recovering control modules stuck in ?not responding?
- [TJ3666310](/bulletins/10241678.md), 2023-09-05, Service bulletin: ENGINE; ELECTRICAL SYSTEM:SOFTWARE. Replacement of OBC or HLCM, SW download failure.
- [TJ3660110](/bulletins/10241675.md), 2023-09-05, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. WPC, pop up message in CSD and no charging INITIATED.
- [TJ36139140](/bulletins/10241644.md), 2023-09-05, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER. Software.

JSON: [/v1/bulletins/10251138](/v1/bulletins/10251138)

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