# Service bulletin PIE0777

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10250758
- Published by NHTSA: 2024\-02\-28
- Manufacturer's number: PIE0777
- Manufacturer's date: 2024\-02\-14
- NHTSA component: SEATS; LATCHES/LOCKS/LINKAGES

## NHTSA's summary

This engineering information \(EI Lite\) is requesting technicians use the Field Product Reporting \(FPR\) app process if you encounter a vehicle where a customer comments on the second\-row seat not folding, latching, seat binds, and/or is difficult to fold or open, that drives a warrantable item type of repair on any of the listed Models.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10250758-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10250758-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Latches and locks, Seats

## Vehicles listed

- 2023 to 2024 CADILLAC ESCALADE
- 2023 CADILLAC ESCALADE ESV
- 2023 to 2024 CHEVROLET SUBURBAN
- 2023 to 2024 CHEVROLET SUBURBAN 1500
- 2023 to 2024 CHEVROLET TAHOE
- 2023 to 2024 GMC YUKON
- 2023 to 2024 GMC YUKON XL
- 2023 GMC YUKON XL 1500

## Other bulletins for the same vehicles and component

- [25\-NA\-115](/bulletins/11022871.md), 2025-09-06, Service bulletin: SEATS; ELECTRICAL SYSTEM. This service bulletin provides information on the Headrest Audio Speaker distortion and the correction for this condition including wire to wire repair.
- [25\-NA\-101](/bulletins/11019755.md), 2025-06-26, Service bulletin: AIR BAGS; ELECTRICAL SYSTEM; SEATS. This service bulletin provides information on the restraint warning lamp being illuminated and the correction to this by replacing the passenger presence module.
- [24\-NA\-022](/bulletins/11019377.md), 2025-06-07, Service bulletin: SEATS. This technical bulletin provides repair information to correct a customer concern of SUV Second Row Seat Bolt Torque Pattern.
- [25\-NA\-077](/bulletins/11017307.md), 2025-04-29, Service bulletin: SEATS; ELECTRICAL SYSTEM. Some customers may comment that they do not see any apps on their rear seat infotainment system.
- [PIE0813A](/bulletins/11017227.md), 2025-04-24, Service bulletin: ELECTRICAL SYSTEM; SEATS. This engineering information \(EI\) closure ends the need for gathering further information from technicians in regard to audio distortion coming from the headrest speakers.
- [24\-NA\-239](/bulletins/11013269.md), 2025-01-30, Service bulletin: ELECTRICAL SYSTEM; SEATS; STRUCTURE:BODY; STEERING; ENGINE. This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
- [PIE0805A](/bulletins/11012906.md), 2025-01-17, Service bulletin: SEATS. This engineering information \(EI\) closure ends the need for gathering further information from technicians in regard to a squeak and/or rattle type noise heard from the second\-row seats.
- [PIE0805](/bulletins/11009530.md), 2024-10-31, Service bulletin: SEATS. This engineering information \(EI\) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards on a squeak and/or rattle type noise heard from the second\-row seats.
- [PIE0777A](/bulletins/11006437.md), 2024-08-16, Service bulletin: SEATS. This engineering information \(EI Lite\) ends the need for further information from technicians using the Field Product Reporting \(FPR\) app process where a customer comments on the second row seat is not folding, latching, seat binds, and/or is difficult to fold or open, that drives a warrantable item type of repair on any of the listed Models.
- [06\-00\-89\-029V](/bulletins/11000158.md), 2024-05-16, Service bulletin: SEATS; UNKNOWN OR OTHER. This service bulletin includes information on Interior Cleaning \- Instrument Panel \(IP\), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer \- Product Availability.

JSON: [/v1/bulletins/10250758](/v1/bulletins/10250758)

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