# Service bulletin B310224

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10250743
- Published by NHTSA: 2024\-03\-02
- Manufacturer's number: B310224
- Manufacturer's date: 2024\-02\-22
- NHTSA component: SUSPENSION

## NHTSA's summary

A knocking, “thump”\-type noise may be heard from the front axle during straight\-ahead driving on uneven road surfaces at low speed, e.g., below 40 mph.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10250743-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10250743-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2023 to 2024 BMW 740I
- 2023 to 2024 BMW I7
- 2023 to 2024 BMW XM

## Other bulletins for the same vehicles and component

- [B310626](/bulletins/11033032.md), 2026-06-01, Service bulletin: SUSPENSION. Noises from the front axle when driving over rough road surfaces, or when turning.
- [B320123](/bulletins/11031574.md), 2026-04-27, Service bulletin: SUSPENSION. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
- [B310324](/bulletins/11031573.md), 2026-04-27, Service bulletin: SUSPENSION. When rolling forward or backwards with the steering at full lock \(left or right\) without the brake applied, a “groan”\-type noise may be heard from the front axle. The noise is most noticeable after load reversal. The noise can be heard beginning at the 7 second time stamp.
- [B060226](/bulletins/11028152.md), 2026-02-04, Other: SUSPENSION. Tension Strut Return
- [B064625](/bulletins/11024225.md), 2025-10-10, Other: SUSPENSION. Control Arm Return
- [B310525](/bulletins/11018512.md), 2025-05-21, Service campaign: SUSPENSION. The torsion spring may break at the point where it is connected to the active front stabilizer \(anti\-roll bar\)links. A broken active stabilizer \(anti\-roll bar\) will cause noise as you continue driving.
- [B310525](/bulletins/11014653.md), 2025-03-03, Service campaign: SUSPENSION. The torsion spring may break at the point where it is connected to the active front stabilizer \(anti\-roll bar\) links. A broken active stabilizer \(anti\-roll bar\) will cause noise as you continue driving.
- [B310525](/bulletins/11013436.md), 2025-02-03, Service campaign: SUSPENSION. Delivery Stop: Active Front Stabilizer
- [B067924](/bulletins/11009569.md), 2024-11-01, Other: SUSPENSION. Air Suspension Strut Return
- [SIB360223](/bulletins/10236226.md), 2023-05-15, Service bulletin: SUSPENSION:FRONT:SHOCK ABSORBER. Tire noise from the front axle in the 30 to 50 mph speed range.

JSON: [/v1/bulletins/10250743](/v1/bulletins/10250743)

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