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Service bulletin A242435120

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10250532
Published by NHTSA2024-02-23
Manufacturer's numberA242435120
Manufacturer's date2024-02-22
NHTSA componentELECTRICAL SYSTEM; STRUCTURE:BODY:HATCHBACK/LIFTGATE

NHTSA's summary

Service Update. Certain vehicles may have a condition where the hands free power liftgate with the projected logo lamp, will turn off in the personalization settings without customer notification after the vehicle goes into full sleep mode. Dealers are to reprogram the body control module.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Electrical system

Vehicles listed
CADILLAC XT42024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
25-NA-2492025-10-21. Service bulletin. This service bulletin provides the correction to the condition of the Malfunction Indicator Lamp being illuminated and/or the DTC P149E set.
24-NA-1132025-06-16. Service bulletin. This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.
22-NA-2422025-06-16. Service bulletin. This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
24-NA-2292025-06-03. Service bulletin. This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
24-NA-1932025-06-03. Service bulletin. This service bulletin provides repair information on software release Update W52E-176.1.2-M170-SQBR5-250.2 to correct customer concern of radio software issues.
23-NA-2222025-05-07. Service bulletin. This service bulletin provides repair information to correct a customer concern of Radio Software issues and provide software (Version W26E-172.4.2-M169-SQBR4-123.4) Updates for IVD.
23-NA-1602025-05-07. Service bulletin. This service bulletin provides repair information to correct a customer concern of IVD Radio Software issues.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
24-NA-1362025-05-02. Service bulletin. This service bulletin provides repair information on new Radio Software Version is W38E-174.4.1-M170-SQBR5-180.5 to correct a customer concern of radio software issues.
25-NA-0682025-04-28. Service bulletin. This technical bulletin provides a procedure for replacing the liftgate actuator due to quality issues.