# Service bulletin SSM 52269

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10250526
- Published by NHTSA: 2024\-02\-23
- Manufacturer's number: SSM 52269
- Manufacturer's date: 2024\-02\-16
- NHTSA component: STRUCTURE:BODY:HATCHBACK/LIFTGATE; EQUIPMENT

## NHTSA's summary

2022\-2024 Explorer/Aviator vehicles built on or after 28\-May\-2022, 2022\-2024 Expedition/Navigator vehicles built on or after 08\-Jun\-2022, 2022\-2024 Escape vehicles built on or after 01\-Jun\-2022 and 2022 Corsair vehicles built on or after 01\-Jun\-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10250526-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10250526-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Equipment and accessories

## Vehicles listed

- 2022 to 2024 FORD ESCAPE
- 2022 to 2024 FORD EXPEDITION
- 2022 to 2024 FORD EXPLORER
- 2022 to 2024 LINCOLN AVIATOR
- 2022 LINCOLN CORSAIR
- 2022 to 2024 LINCOLN NAVIGATOR

## Recalls for the same vehicles and component

- [26V368000](/recalls/nhtsa/26V368000.md), 2026-06-09: STRUCTURE:INTERIOR PANELS:CENTER CONSOLE
- [26V012000](/recalls/nhtsa/26V012000.md), 2026-01-15: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [2025665](/recalls/tc/2025665.md), 2025-12-01: Structure
- [25V829000](/recalls/nhtsa/25V829000.md), 2025-12-01: STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
- [2025587](/recalls/tc/2025587.md), 2025-10-24: Structure
- [2025548](/recalls/tc/2025548.md), 2025-10-11: Structure
- [25V685000](/recalls/nhtsa/25V685000.md), 2025-10-10: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [2025327](/recalls/tc/2025327.md), 2025-06-13: Structure
- [25V407000](/recalls/nhtsa/25V407000.md), 2025-06-13: STRUCTURE:BODY
- [25V343000](/recalls/nhtsa/25V343000.md), 2025-05-23: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER; ELECTRICAL SYSTEM

## Other bulletins for the same vehicles and component

- [TSB 26\-2092 V2](/bulletins/11037678.md), 2026-10-01, Service bulletin: STRUCTURE:BODY; UNKNOWN OR OTHER. This article supersedes TSB 25\-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
- [SSM 55069](/bulletins/11036103.md), 2026-08-11, Service bulletin: VISIBILITY/WIPER; ELECTRICAL SYSTEM; STRUCTURE:BODY. Some 2020\-2025 Explorer vehicles equipped with a power roof opening panel may exhibit a sunshield with localized bunching or binding/inoperative. This may be due to a broken or missing sunshield fabric retainer/clip. A revised sunshield clip \(LJ6Z\-5452118\-B\) is now available to address this condition. It is not necessary to replace the entire sunshield assembly if the clip\(s\) are broken or missing. Refer to Workshop Manual \(WSM\), Section 501\-17 Roof Opening Panel \> General Procedures \> Inspection and Replacement of the Roof Opening Panel Shield Clip.
- [SSM 55060](/bulletins/11035581.md), 2026-08-04, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM; VISIBILITY/WIPER. Some 2024\-2026 Explorer vehicles built on or before 27\-Feb\-2026 and equipped with the panoramic glass roof may exhibit an uneven gap at the front edge of the roof opening panel shield when fully closed. The gap is an appearance issue only, but may allow outside light to pass through the opening. A new gap hider seal has been released to correct this condition \(service part number SB5Z\-7851884\-A\). Adjustment or replacement of the glass, shade or headliner assembly is not necessary. The new seal is installed directly onto the existing vertical flange that is present and visible at the front of the opening when the shade is opened. Once installed, the front edge of the shade will press against the new seal when fully closed. To install, center the seal in the opening with the flexible material facing the power shade and press the seal u\-channel over the vertical flange. Explorer vehicles built on or after 27\-Feb\-2026 have the seal already installed and can be referenced if necessary. Once the seal is installed, perform the shield/shade initialization procedure in Workshop Manual \(WSM\), Section 501\-05 \> Gen
- [SSM 54646](/bulletins/11032252.md), 2026-05-05, Service bulletin: FUEL/PROPULSION SYSTEM; UNKNOWN OR OTHER; STRUCTURE:BODY. Some 2020\-2024 Explorer/Police Interceptor Utility hybrid vehicles may exhibit a "Refuel Error See Manual" message in the instrument panel cluster \(IPC\) after installing a replacement fuel filler door assembly \(7827936\). This may be due to a concern with the replacement fuel filler door assembly. If diagnostics in the Workshop Manual \(WSM\), Section 501\-14 Body \> Handles, Locks, Latches and Entry Systems \> lead to fuel filler door switch replacement, install a new fuel filler door assembly ordered from depot stock to correct this condition. Suspect parts have been cleared from parts depot inventory.
- [SSM 54601](/bulletins/11029052.md), 2026-02-27, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module \(BCM\). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab \> Accessories \> Installation \> Wireless RF Keypad Diagnosis Guide \> PPT C \> Step C2.\<br /\>\<br /\> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
- [SSM 54555](/bulletins/11028797.md), 2026-02-12, Service bulletin: UNKNOWN OR OTHER; STRUCTURE:BODY; ELECTRICAL SYSTEM. Some 2020\-2022\-Corsair, 2021\-2023 Nautilus, 2020\-2024 Navigator/Aviator, and 2021\-2024 Mustang Mach\-E vehicles equipped with phone\-as\-a\-key may exhibit various phone\-as\-a\-key concerns with diagnostic trouble codes \(DTC\) U200D:15, U200E:15, U200F:15, B1589:31/49 through B1598:31/49, B1A56:31/49, B1D55:31/49, and/or B15A5:56 stored in the remote function actuator \(RFA\) module. If any of these DTCs are detected during diagnostics, clear the DTCs, reprogram the RFA to the latest software level and start a new Ford Diagnosis and Repair System \(FDRS\) session. Verify that DTCs are no longer present. If only the B1589:31/49 through B1598:31/49, B1A56:31/49, B1D55:31/49, and/or B15A5:56 DTCs return in the RFA after a self\-test, follow normal Workshop Manual \(WSM\) diagnostics in Section 419\-01. Repair as necessary outside of this article. For claiming, use causal part 14G617 and labor operations 12651D and 12651D4.
- [SSM 54516](/bulletins/11027821.md), 2026-01-27, Service bulletin: STRUCTURE:BODY. 2020\-2026 Police Interceptor Utility vehicles may require level III ballistic panels to be replaced due to broken mounting tabs. Individual level III ballistic panel mounting tab service parts are now available: right\-hand \(78201B68\) and left\-hand \(78201B69\). Replacement of the level III ballistic panel assembly is not required for this condition. Level IV ballistic panels do not have removable mounting tabs and still require complete panel replacement. Level III vs level IV ballistic panels can be identified by a large roman numeral label on the panel or by the vehicle window sticker if equipped.
- [23B56](/bulletins/11026872.md), 2025-12-30, Other: STRUCTURE:BODY. Customer Satisfaction Program 23B56 \- Supplement \#2 Certain 2020 \- 2023 Model Year Escape Vehicles Inspect Front Door Check\-Arm Reinforcement Spot Welds REF: Customer Satisfaction Program 23B56 \- Supplement \#1 Published December 18, 2024 New\! REASON FOR THIS SUPPLEMENT • RENTAL VEHICLES: Link to CRC Dealer Portal Job Aid added. • CLAIMS PREPARATION AND SUBMISSION: Sublet claiming updated. • LABOR ALLOWANCES: Explanation of labor operations that will close the Field Service Action \(FSA\). PROGRAM TERMS This program will be in effect through May 31, 2027. There is no mileage limit for this program.
- [TSB 25\-2466](/bulletins/11024199.md), 2025-10-09, Service bulletin: UNKNOWN OR OTHER; STRUCTURE:BODY. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
- [Customer Script\-Expl Hood](/bulletins/11023374.md), 2025-09-29, Other: STRUCTURE:BODY. 2020\-2025 MY Explorer hood\- customer script

JSON: [/v1/bulletins/10250526](/v1/bulletins/10250526)

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