# Service bulletin SSM 52257

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10250521
- Published by NHTSA: 2024\-02\-23
- Manufacturer's number: SSM 52257
- Manufacturer's date: 2024\-02\-13
- NHTSA component: STRUCTURE:BODY:DOOR; VISIBILITY:REARVIEW MIRRORS/DEVICES

## NHTSA's summary

Some 2022\-2023 Navigator vehicles built on and before 03\-Aug\-2023 and equipped with auto fold exterior mirrors may exhibit an intermittent condition with the mirrors not opening completely during vehicle start up. This may be due to the software in the driver door module \(DDM\) and passenger door module \(PDM\). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System \(FDRS\) diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10250521-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10250521-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Glass, wipers and mirrors, Mirrors

## Vehicles listed

- 2022 to 2023 LINCOLN NAVIGATOR

## Other bulletins for the same vehicles and component

- [SSM 51860](/bulletins/10241551.md), 2023-09-02, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; VISIBILITY:REARVIEW MIRRORS/DEVICES. Some 2022\-2023 Navigator vehicles equipped with auto fold exterior mirrors may exhibit an intermittent condition with the mirrors not opening completely during vehicle start up. This may be due to the software in the driver door module \(DDM\) and passenger door module \(PDM\). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System \(FDRS\) diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.
- [SSM 51859](/bulletins/10241550.md), 2023-09-02, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES; ELECTRICAL SYSTEM:SOFTWARE. Some 2022\-2023 Navigator vehicles may exhibit one or both of the power fold mirrors not fully opening when starting the vehicle. This may be due to drivers door module \(DDM\) and passenger door module \(PDM\) software. To correct this condition, reprogram the DDM and PDM using the latest version of the Ford Diagnosis and Repair System \(FDRS\) scan tool. For claiming, use casual part 14B291 and the applicable labor operations of Section 10 of the Service Labor Time Standards \(SLTS\) Manual.
- [SSM 51265](/bulletins/10228881.md), 2023-01-06, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; EQUIPMENT. Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre\-delivery inspection \(PDI\). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual \(WSM\) Section 501\-09 Rear View Mirrors \- General Procedures \- Power Mirrors Synchronization.

JSON: [/v1/bulletins/10250521](/v1/bulletins/10250521)

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