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Service bulletin No. 2402

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10249908
Published by NHTSA2024-02-08
Manufacturer's numberNo. 2402
Manufacturer's date2024-01-26
NHTSA componentEQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE:BODY:ROOF AND PILLARS

NHTSA's summary

Instructions on advanced technical information for the Cayenne - roof sonsole rattles

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories, Labels and manuals

Vehicles listed
PORSCHE CAYENNE2019, 2020, 2021, 2022, 2023, 2024
PORSCHE CAYENNE COUPE2024 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE E-HYBRID2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE GT2020, 2021, 2022 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE GTS2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE S2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE S COUPE2024 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE S E-HYBRID2020 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE TURBO2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE TURBO2023 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE TURBO COUPE2020 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE TURBO E-HYBRID2024 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE TURBO GT2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE TURBO S E-HYBRID2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE TURBO S HYB COUPE2020 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE redundant CAYENNE E-HYBRID2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20236622023-12-13. Accessories
20191922019-04-18. Label

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
No. 96-262026-10-02. Service bulletin. Symptom-based workshop manual for Noises from Front Wiper Blade
No. 84-262026-10-02. Service bulletin. Technical Information for Filler Flap on Vehicles with Hybrid Drive System (PHEV) Does Not Close
No. 68-262026-10-02. Service bulletin. Technical Information for Wiper Arm Cover for Rear Window Wiper System Loose/Missing: Use the Cayenne Electric Wiper System
No. 80-262026-09-04. Service bulletin. Symptom-based workshop manual for Reworking Squeaking and/or Creaking Noises from the Panoramic Roof Area - Roof Module and Roof Trim Panel
56/262026-08-05. Service bulletin. Spare Parts Requirement for Door Window Pane - Supply Shortage: Procedure Until Parts are Available (56/26)
SPTL 2603b2026-08-05. Service bulletin. Porsche Approved Collision Center – Acquiring Special Tools and Equipment
SPTL 2603b2026-08-05. Service bulletin. Porsche Approved Collision Center – Acquiring Special Tools and Equipment
SPTL2603a2026-07-08. Other. Porsche Approved Collision Center – Acquiring Special Tools and Equipment
29/18 66902026-07-07. Service bulletin. Trailer hitch installation instructions
No. D782.12026-06-05. Service bulletin. Parts information for parts withdrawal involving the door lock. The part numbers involved are all included in the PDF. All parts before generation status S08 and before pro-duction date 01.09.2024. The vehicles affected are ones that use the part numbers mentioned.