# Service bulletin 24\-01\-002H

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10249697
- Published by NHTSA: 2024\-02\-05
- Manufacturer's number: 24\-01\-002H
- Manufacturer's date: 2024\-01\-09
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Certain IONIQ 5 \(NE1\) vehicles may experience difficulties with BlueLink activation and/or remote services. This bulletin provides instructions to perform a dealer mode factory reset, followed by a head unit reset for vehicles experiencing the concerns.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10249697-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10249697-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2024 HYUNDAI IONIQ 5

## Recalls for the same vehicles and component

- [26V432000](/recalls/nhtsa/26V432000.md), 2026-07-02: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V868000](/recalls/nhtsa/24V868000.md), 2024-11-18: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- [24V204000](/recalls/nhtsa/24V204000.md), 2024-03-15: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

## Other bulletins for the same vehicles and component

- [Z14 OL](/bulletins/11034111.md), 2026-06-27, Warranty extension: FUEL/PROPULSION SYSTEM; ELECTRICAL SYSTEM. Certain 2022 – 2024 model year IONIQ 5, 2024 model year IONIQ 5 Robotaxi, and 2023 – 2025 model year IONIQ 6 vehicles may require a replacement of the Integrated Charging Control Unit \(ICCU\) and ICCU Fuse. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the Integrated Charging Control Unit \(ICCU\) and ICCU Fuse Replacement has been extended to 15 years/ 180,000 miles from the date of original retail delivery or date of first use \(whichever occurs first\) and is valid for original and subsequent owners.
- [26\-GI\-002H TSB](/bulletins/11033710.md), 2026-06-06, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater \(NAU\) and updated by USB.
- [26\-EV\-004H DCS](/bulletins/11033695.md), 2026-06-06, Warranty extension: ELECTRICAL SYSTEM. Hyundai is extending the warranty coverage for the Integrated Charging Control Unit \(ICCU\) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use \(whichever occurs first\) and is valid for original and subsequent owners. Follow the flowchart in Technical Service Bulletin \(TSB\) 26\-BE\-010H to check for an active or stored occurrence of any Diagnostic Trouble Code \(DTC\) that requires replacement of the ICCU and replace the ICCU and ICCU fuse if necessary. Some vehicles may have an active DTC that requires ICCU replacement. Please note that any vehicles under 15 years/180,000 miles are covered by this TSB, even if vehicle is within High Voltage Warranty of 10 years/120,000 miles.
- [26\-EV\-004H DN](/bulletins/11033694.md), 2026-06-06, Warranty extension: ELECTRICAL SYSTEM. Hyundai is extending the warranty coverage for the Integrated Charging Control Unit \(ICCU\) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use \(whichever occurs first\) and is valid for original and subsequent owners.
- [26\-EV\-004H TSB](/bulletins/11033693.md), 2026-06-06, Warranty extension: ELECTRICAL SYSTEM. Hyundai is extending the warranty coverage for the Integrated Charging Control Unit \(ICCU\) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use \(whichever occurs first\) and is valid for original and subsequent owners. Follow the flowchart in this bulletin to check for an active or stored occurrence of any Diagnostic Trouble Code \(DTC\) that requires replacement of the ICCU and replace the ICCU and ICCU fuse if necessary. Some vehicles may have an active DTC that requires ICCU replacement.
- [25\-BE\-020H TSB](/bulletins/11023692.md), 2025-10-03, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB.
- [25\-BE\-002H TSB](/bulletins/11018876.md), 2025-06-03, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2024 2nd Navigation Map and Software Update Improvements section in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater \(NAU\) and updated by USB. The NAU website is https://update.hyundai.com/US/EN/navigationUpdate. For certain models equipped with a relevant Bluelink package, the software may be downloaded and applied via OTA update.
- [25\-01\-024H\-1 TSB](/bulletins/11018575.md), 2025-05-27, Service campaign: ELECTRICAL SYSTEM. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.
- [25\-01\-024H EM](/bulletins/11017111.md), 2025-04-18, Service campaign: ELECTRICAL SYSTEM. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the instructions below to reestablish the connection via the AVN pinhole reset method.
- [25\-01\-024H TSB](/bulletins/11015936.md), 2025-03-25, Service campaign: ELECTRICAL SYSTEM. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.

JSON: [/v1/bulletins/10249697](/v1/bulletins/10249697)

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