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Service bulletin WRQ-23R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10249608
Published by NHTSA2024-02-02
Manufacturer's numberWRQ-23R
Manufacturer's date2024-01-31
NHTSA componentEQUIPMENT

NHTSA's summary

Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2021 model year Crosstrek vehicles, certain 2022 model year Forester, and certain 2021-2023 model year Legacy and Outback vehicles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
SUBARU CROSSTREK2021
SUBARU FORESTER2022
SUBARU LEGACY2021, 2022, 2023
SUBARU OUTBACK2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
15-270-20R2024-05-02. Service bulletin. This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and Navigation system utilized in the models listed.
WRI-22R2024-05-02. Service bulletin. In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating this service program for certain 2023 model year Legacy and Outback vehicles equipped with STARLINKĀ® InVehicle Technology. As a result of 3G network no longer being available, the DCM may not connect to 4G VoLTE for voice calls and the call will fail.
03-91-23R2024-05-02. Service bulletin. This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position.
07-225-24R2024-05-02. Service bulletin. This bulletin announces the availability of new reprogramming files developed to address cases were a halt code E5, B28A6 and or DTC B28C7 is detected by the EyeSight Stereo Camera assembly.
12-253-23R2024-05-02. Service bulletin. This bulletin announces the availability of new reprogramming files developed to address cases were a halt code E5 and or DTC b28C7 is detected by the EyeSight Stereo Camera assembly.
15-311-23R2024-05-02. Service bulletin. This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4.5 Audio and Navigation system utilized in the models listed.
09-119-242024-05-02. Service bulletin. This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles.
09-80-21R2024-05-02. Service bulletin. This bulletin announces availability of a new thermo control valve assembly. The new valve contains an enhanced stainless steel internal shaft for optimized durability along with advanced water proofing for the sensor portion.
07-213-22R2024-04-03. Service bulletin. This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700 battery is specified.
7-213-22R2024-04-03. Service bulletin. "This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700 battery is specified. This battery has higher capacity and is slightly larger in dimension."