# Service bulletin LI82.62\-P\-077311

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10249539
- Published by NHTSA: 2024\-02\-02
- Manufacturer's number: LI82.62\-P\-077311
- Manufacturer's date: 2024\-01\-02
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases, "Playback not active" is shown in the display. Mute line between communication module N112/2 and sound control unit N40/3. Check mute cable \(violet\) between control units for communication module N112/2 and sound N40/3, including plug contacts, and repair or replace as necessary. If the plug contact is deformed, it is imperative that its counterpart at the control unit is also checked.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10249539-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10249539-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2022 to 2024 MERCEDES\-BENZ AMG C43
- 2022 to 2023 MERCEDES\-BENZ AMG C63 S
- 2023 MERCEDES\-BENZ AMG C63 S E
- 2023 to 2024 MERCEDES\-BENZ AMG EQE
- 2022 to 2024 MERCEDES\-BENZ AMG EQS
- 2022 to 2023 MERCEDES\-BENZ AMG EQS 53
- 2023 to 2024 MERCEDES\-BENZ AMG GLC43
- 2023 MERCEDES\-BENZ AMG GLC63 S
- 2024 MERCEDES\-BENZ AMG GLC63 S E
- 2021 MERCEDES\-BENZ AMG S63
- 2022 to 2024 MERCEDES\-BENZ AMG SL43
- 2024 MERCEDES\-BENZ AMG SL53E
- 2022 to 2024 MERCEDES\-BENZ AMG SL55
- 2022 to 2023 MERCEDES\-BENZ AMG SL63
- 2024 MERCEDES\-BENZ AMG SL63 S E
- 2022 to 2024 MERCEDES\-BENZ C 300
- 2023 to 2024 MERCEDES\-BENZ EQE 350\+
- 2023 to 2024 MERCEDES\-BENZ EQE 500
- 2023 MERCEDES\-BENZ EQE350
- 2023 MERCEDES\-BENZ EQE350\+
- 2023 MERCEDES\-BENZ EQE500
- 2022 MERCEDES\-BENZ EQS 450
- 2022 to 2023 MERCEDES\-BENZ EQS 450\+
- 2022 to 2023 MERCEDES\-BENZ EQS 580
- 2023 MERCEDES\-BENZ EQS450
- 2023 MERCEDES\-BENZ EQS450\+
- 2023 MERCEDES\-BENZ EQS580
- 2023 to 2024 MERCEDES\-BENZ GLC 300
- 2021 MERCEDES\-BENZ S 500
- 2023 MERCEDES\-BENZ S 500
- 2022 MERCEDES\-BENZ S 500 4MATIC
- 2024 MERCEDES\-BENZ S 500 4MATIC
- 2021 MERCEDES\-BENZ S 560
- 2021 MERCEDES\-BENZ S 580
- 2023 MERCEDES\-BENZ S 580
- 2022 MERCEDES\-BENZ S 580 4MATIC
- 2024 MERCEDES\-BENZ S 580 4MATIC
- 2023 MERCEDES\-BENZ S 580 E
- 2024 MERCEDES\-BENZ S 580 E 4MATIC
- 2023 MERCEDES\-BENZ redundant EQE 350 4MATIC
- 2023 MERCEDES\-BENZ redundant EQS 450
- 2021 MERCEDES\-MAYBACH S 560
- 2021 MERCEDES\-MAYBACH S 580
- 2022 to 2023 MERCEDES\-MAYBACH S 580 4MATIC
- 2023 to 2024 MERCEDES\-MAYBACH S 680
- 2022 MERCEDES\-MAYBACH S 680 4MATIC

JSON: [/v1/bulletins/10249539](/v1/bulletins/10249539)

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