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Service bulletin LI82.62-P-077311

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10249539
Published by NHTSA2024-02-02
Manufacturer's numberLI82.62-P-077311
Manufacturer's date2024-01-02
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases, "Playback not active" is shown in the display. Mute line between communication module N112/2 and sound control unit N40/3. Check mute cable (violet) between control units for communication module N112/2 and sound N40/3, including plug contacts, and repair or replace as necessary. If the plug contact is deformed, it is imperative that its counterpart at the control unit is also checked.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
MERCEDES-BENZ AMG C432022 to 2024
MERCEDES-BENZ AMG C63 S2022 to 2023
MERCEDES-BENZ AMG C63 S E2023
MERCEDES-BENZ AMG EQE2023 to 2024
MERCEDES-BENZ AMG EQS2022 to 2024
MERCEDES-BENZ AMG EQS 532022 to 2023
MERCEDES-BENZ AMG GLC432023 to 2024
MERCEDES-BENZ AMG GLC63 S2023
MERCEDES-BENZ AMG GLC63 S E2024
MERCEDES-BENZ AMG S632021
MERCEDES-BENZ AMG SL432022 to 2024
MERCEDES-BENZ AMG SL53E2024
MERCEDES-BENZ AMG SL552022 to 2024
MERCEDES-BENZ AMG SL632022 to 2023
MERCEDES-BENZ AMG SL63 S E2024
MERCEDES-BENZ C 3002022 to 2024
MERCEDES-BENZ EQE 350+2023 to 2024
MERCEDES-BENZ EQE 5002023 to 2024
MERCEDES-BENZ EQE3502023
MERCEDES-BENZ EQE350+2023
MERCEDES-BENZ EQE5002023
MERCEDES-BENZ EQS 4502022
MERCEDES-BENZ EQS 450+2022 to 2023
MERCEDES-BENZ EQS 5802022 to 2023
MERCEDES-BENZ EQS4502023
MERCEDES-BENZ EQS450+2023
MERCEDES-BENZ EQS5802023
MERCEDES-BENZ GLC 3002023 to 2024
MERCEDES-BENZ S 5002021
MERCEDES-BENZ S 5002023
MERCEDES-BENZ S 500 4MATIC2022
MERCEDES-BENZ S 500 4MATIC2024
MERCEDES-BENZ S 5602021
MERCEDES-BENZ S 5802021
MERCEDES-BENZ S 5802023
MERCEDES-BENZ S 580 4MATIC2022
MERCEDES-BENZ S 580 4MATIC2024
MERCEDES-BENZ S 580 E2023
MERCEDES-BENZ S 580 E 4MATIC2024
MERCEDES-BENZ redundant EQE 350 4MATIC2023
MERCEDES-BENZ redundant EQS 4502023
MERCEDES-MAYBACH S 5602021
MERCEDES-MAYBACH S 5802021
MERCEDES-MAYBACH S 580 4MATIC2022 to 2023
MERCEDES-MAYBACH S 6802023 to 2024
MERCEDES-MAYBACH S 680 4MATIC2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.