# Service bulletin 09\-003\-24

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10249501
- Published by NHTSA: 2024\-02\-01
- Manufacturer's number: 09\-003\-24
- Manufacturer's date: 2024\-01\-10
- NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

Some vehicles may experience the opening sequence of the instrument cluster is not displayed after IG\-ON. NOTE: Opening sequence of the instrument cluster refers to the display that occurs immediately after ignition is turned on. The vehicle model's logo is shown on the instrument cluster's LCD screen before transitioning to the speedometer display. The sequence also swings the analog meter needle to its maximum. This concern is caused by improper control software of the BCM. To eliminate this concern, the control software of the BCM control module has been modified. Customers having this concern should have their vehicle repaired using the following repair procedure. NOTE: CSSU regulation compliance: This Service Information provides the software modification and the software information according to United Nations Regulation on Cybersecurity \(CS\) and Software Updates \(SU\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10249501-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10249501-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Instrument cluster

## Vehicles listed

- 2024 MAZDA CX\-30
- 2024 MAZDA MAZDA3

## Other bulletins for the same vehicles and component

- [09\-001\-24b](/bulletins/10252503.md), 2024-04-03, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04\-TCU \(Telematics communication unit internal malfunction\) stored in memory. This is caused by improper control software of the telematics communication unit \(TCU\). To eliminate this concern, the control software of the TCU has been modified.
- [09\-001\-24a](/bulletins/10251361.md), 2024-03-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04\-TCU \(Telematics communication unit internal malfunction\) stored in memory. This is caused by improper control software of the telematics communication unit \(TCU\). To eliminate this concern, the control software of the TCU has been modified.
- [SA\-050\-23](/bulletins/10241637.md), 2023-09-05, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may complain about scratches on the instrument cluster lens.

JSON: [/v1/bulletins/10249501](/v1/bulletins/10249501)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2009-003-24&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10249501&vehicle=Service%20bulletin%2009-003-24)