Service bulletin C00012
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10249338 |
| Published by NHTSA | 2024-01-29 |
| Manufacturer's number | C00012 |
| Manufacturer's date | 2023-11-30 |
| NHTSA component | EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE |
NHTSA's summary
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade ? C00012 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
| VOLVO C40BEV | 2023 (the catalog's model; the bulletin names a series or trim of it) |
|---|---|
| VOLVO S60 | 2023 |
| VOLVO S90 | 2023 |
| VOLVO V60 | 2023 |
| VOLVO V60CC | 2023 |
| VOLVO V90CC | 2023 |
| VOLVO XC40 | 2023 |
| VOLVO XC60 | 2023 |
| VOLVO XC90 | 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 31698.3.3 | 2024-05-01. Service bulletin. This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service. |
|---|---|
| 36691.5.0 | 2024-03-19. Service bulletin. This is a Technical Journal: iCUP, “Searching for GPS” message in DIM / CSD. Restart IHU via home button. |
| 36555.7.0 | 2024-03-19. Service bulletin. This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by perfoming a IHU reload. |
| 36743.2.0 | 2024-03-04. Service bulletin. This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit. |
| 36821.1.0 | 2024-03-04. Service bulletin. This is a Technical Journal: |
| TJ36573 | 2024-01-29. Service bulletin. Navigation Map View in DIM Swiping Sideways |
| TJ36555A | 2024-01-29. Service bulletin. CSD Stuck in Recovery Mode, iCUP |
| TJ36555 | 2024-01-29. Service bulletin. CSD Stuck in Recovery Mode, iCUP |
| TJ36542 | 2024-01-29. Service bulletin. ICUP, Upper & Lower bar in CSD not visible |
| TJ36526 | 2024-01-29. Service bulletin. ERS or preconditioning fails + message in VC App |