# Service bulletin 23TE09A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10249321
- Published by NHTSA: 2024\-01\-29
- Manufacturer's number: 23TE09A
- Manufacturer's date: 2023\-12\-14
- NHTSA component: AIR BAGS

## NHTSA's summary

DP: On November 28, 2023, a class action settlement of claims for certain airbag control units was finally approved by the federal court. The settlement includes Toyota?s agreement to provide an Extended New Parts Warranty for parts installed under Safety Recall 20TA03 and Safety Recall 20TA05. The purpose of this Extended New Parts Warranty letter is to help clarify how to administer this coverage in accordance with the settlement.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10249321-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10249321-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Air bags

## Vehicles listed

- 2012 to 2018 TOYOTA AVALON
- 2013 to 2018 TOYOTA AVALON HYBRID
- 2011 to 2019 TOYOTA COROLLA
- 2011 to 2013 TOYOTA MATRIX

## Recalls for the same vehicles and component

- [2020013](/recalls/tc/2020013.md), 2020-01-17: Airbag
- [20V024000](/recalls/nhtsa/20V024000.md), 2020-01-17: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
- [19V741000](/recalls/nhtsa/19V741000.md), 2019-10-17: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- [2019008](/recalls/tc/2019008.md), 2019-01-09: Airbag
- [19V005000](/recalls/nhtsa/19V005000.md), 2019-01-09: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- [18V569000](/recalls/nhtsa/18V569000.md), 2018-08-29: SEAT BELTS; AIR BAGS
- [18V024000](/recalls/nhtsa/18V024000.md), 2018-01-09: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- [17V006000](/recalls/nhtsa/17V006000.md), 2017-01-09: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- [16V906000](/recalls/nhtsa/16V906000.md), 2016-12-16: AIR BAGS:KNEE BOLSTER
- [16V340000](/recalls/nhtsa/16V340000.md), 2016-05-23: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

## Other bulletins for the same vehicles and component

- [TSB003220](/bulletins/10244113.md), 2023-10-16, Service bulletin: VEHICLE SPEED CONTROL; AIR BAGS; EQUIPMENT. TSB: Replacement certification labels \(the vinyl label installed on the driver door or door post\) and VIN plates \(the metal plate riveted to dashboard\) \(see Figure 1\) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- [23TE05](/bulletins/10235218.md), 2023-05-01, Service bulletin: SERVICE BRAKES, HYDRAULIC; AIR BAGS. DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2015\-2020 model year \(MY\) vehicles that were not previously involved in a Safety Recall or Special Service Campaign related to the low pressure fuel pump. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
- [23TE04](/bulletins/10235217.md), 2023-05-01, Service bulletin: SERVICE BRAKES, HYDRAULIC; AIR BAGS. DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2014\-2020 model year \(MY\) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20TA02, Safety Recall 21TA03, Safety Recall 21TA05 or Special Service Campaign 21TC03. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
- [T\-SB\-0094\-21 Rev](/bulletins/10227898.md), 2022-12-19, Service bulletin: AIR BAGS. TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA \(Environmental Protection Agency\) website for the most up\-to\-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- [TSB004522Rev1](/bulletins/10224102.md), 2022-10-17, Service bulletin: PARKING BRAKE; ELECTRICAL SYSTEM; AIR BAGS. TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio \(version 01013E\), Entune? Audio Plus \(version 010156 or 01015C\), or Entune? Premium Audio \(versions 010171, 010170, or 01017D\) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB\-connected iPhone. ?A one\-time reboot after ignition is cycled to ACC\-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio \(version 010144\), Entune? Audio Plus \(version 01015E\), Entune? Premium Audio \(version 010182\), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match the radio station that is playing.?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination \(showing ?11? instead of ?11mi/km?\). ?Multi\-information display \(MID\) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio \(version 010145\), Entune? Audio Plus \(version 010161\), Entune? Premium Audio \(version 010189\), or earlier may exhibit one of the following conditions: ?Map will not display after it has been reprogrammed from the map micro SD card. Updated system software is now
- [Takata CSP Cover](/bulletins/10217806.md), 2022-08-15, Service bulletin: AIR BAGS. CSP: Takata CSP Coverage Job Aid \- published 7.28.2022
- [22TE04 \- Takata](/bulletins/10217804.md), 2022-08-15, Service bulletin: AIR BAGS. CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Toyota?s agreement to provide a Customer Support Program \(?CSP?\) for 2002\-2019 model year \(MY\) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Toyota stands behind the reliability of our vehicles.
- [Toyota Safety Re](/bulletins/10190460.md), 2021-04-19, Service bulletin: AIR BAGS. Toyota Safety Recall and Service Campaign \- Technician Certification Requirements
- [T\-SB\-0212\-12](/bulletins/10134006.md), 2018-04-23, Service bulletin: AIR BAGS. Some 2012 model year Corolla and Matrix vehicles may exhibit a condition where the SRS MIL may illuminate intermittently, with no Diagnostic Trouble Codes \(DTCs\) stored in the SRS system. Replace the center airbag sensor assembly to address this condition. This condition will not affect airbag deployment in a collision.
- [T\-TT\-0213\-13](/bulletins/10133915.md), 2018-04-23, Service bulletin: AIR BAGS. Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt pre\-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not perform as expected, please follow the steps in the recommendations section below.

JSON: [/v1/bulletins/10249321](/v1/bulletins/10249321)

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