# Service bulletin B360121

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10249018
- Published by NHTSA: 2024\-02\-01
- Manufacturer's number: B360121
- Manufacturer's date: 2024\-01\-08
- NHTSA component: STEERING

## NHTSA's summary

At low outside temperatures \(below 40 degrees F\) and slow driving speeds \(i.e. when parking, maneuvering\)with a large steering angle, the front end can be slightly axially misaligned. This can be felt \(jerking\)/ heard via an acoustic acknowledgement \(clunk\) as seen at the 11 second mark of the video. See attached video V36 01 21.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10249018-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10249018-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering

## Vehicles listed

- 2014 to 2016 BMW 228I
- 2020 to 2021 BMW 228I
- 2017 to 2021 BMW 230I
- 2023 BMW 3 SERIES
- 2023 BMW 3 SERIES
- 2023 BMW 3 SERIES
- 2023 BMW 3 SERIES
- 2020 BMW 330E
- 2021 to 2024 BMW 330E
- 2019 to 2024 BMW 330I
- 2019 BMW 340I
- 2020 BMW 340I
- 2023 BMW 340I
- 2023 BMW 4 SERIES
- 2020 to 2024 BMW 430I
- 2020 BMW 440I
- 2023 BMW 5 SERIES
- 2017 BMW 5\-SERIES GRAN TURISMO
- 2017 BMW 530E
- 2018 to 2023 BMW 530E
- 2017 to 2023 BMW 530I
- 2017 BMW 535I
- 2018 to 2019 BMW 540D
- 2020 BMW 540D
- 2022 to 2023 BMW 540D
- 2017 to 2023 BMW 540I
- 2020 to 2021 BMW 550E
- 2017 BMW 550I
- 2019 BMW 740E
- 2019 to 2021 BMW 740I
- 2022 BMW 740I
- 2023 to 2024 BMW 740I
- 2019 to 2020 BMW 740LE
- 2019 to 2021 BMW 740LI
- 2022 BMW 740LI
- 2020 to 2021 BMW 745E
- 2022 BMW 745E
- 2019 to 2021 BMW 745LE
- 2022 BMW 745LE
- 2024 BMW 750E
- 2019 BMW 750GS
- 2019 to 2020 BMW 750I
- 2019 to 2021 BMW 750LI
- 2022 BMW 750LI
- 2023 to 2024 BMW 760I
- 2023 BMW 8 SERIES
- 2019 BMW 840I
- 2020 to 2024 BMW 840I
- 2019 BMW 850GS
- 2019 BMW 850I
- 2023 BMW 850I
- 2014 to 2017 BMW I8
- 2018 BMW I8
- 2019 to 2020 BMW I8
- 2016 to 2020 BMW M2
- 2016 BMW M235I
- 2017 BMW M235I
- 2020 BMW M235I
- 2017 to 2020 BMW M240I
- 2015 to 2018 BMW M3
- 2019 BMW M340I
- 2021 to 2024 BMW M4
- 2023 BMW M4 GT4
- 2021 to 2024 BMW M440I
- 2018 to 2023 BMW M5
- 2020 to 2024 BMW M8
- 2020 BMW M8 GRAN COUPE
- 2020 to 2024 BMW M850I
- 2017 to 2022 BMW X3
- 2021 BMW X3 HYBRID
- 2018 to 2024 BMW X4
- 2015 to 2018 BMW X5
- 2018 BMW X5 M
- 2015 to 2024 BMW X6
- 2015 to 2020 BMW X6 M
- 2019 to 2024 BMW X7
- 2023 to 2024 BMW XM
- 2019 to 2023 BMW Z4

## Recalls for the same vehicles and component

- [24V714000](/recalls/nhtsa/24V714000.md), 2024-09-25: STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
- [2023614](/recalls/tc/2023614.md), 2023-11-16: Steering
- [23V770000](/recalls/nhtsa/23V770000.md), 2023-11-16: STEERING
- [21V031000](/recalls/nhtsa/21V031000.md), 2021-01-29: STEERING:COLUMN
- [2020267](/recalls/tc/2020267.md), 2020-06-16: Steering
- [20V355000](/recalls/nhtsa/20V355000.md), 2020-06-15: STEERING:LINKAGES:TIE ROD ASSEMBLY
- [2019521](/recalls/tc/2019521.md), 2019-10-16: Steering
- [19V738000](/recalls/nhtsa/19V738000.md), 2019-10-16: STEERING:RACK AND PINION:PINION SHAFT
- [2019470](/recalls/tc/2019470.md), 2019-09-25: Steering
- [19V678000](/recalls/nhtsa/19V678000.md), 2019-09-25: SUSPENSION:FRONT; STEERING

## Other bulletins for the same vehicles and component

- [B320526](/bulletins/11036379.md), 2026-08-26, Service bulletin: STEERING. “Cracking” noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.
- [B320326](/bulletins/11031564.md), 2026-04-27, Service bulletin: STEERING. “Groaning” noise from the EPS when the steering wheel is at the end stops.
- [B310426](/bulletins/11031562.md), 2026-04-27, Service bulletin: STEERING. SITUATION When turning the steering wheel fully to the steering end stops, a ”groaning” noise can be perceived at the respective steering stop. The noise occurs at higher ambient temperatures from approx. 68°F.
- [B320825](/bulletins/11023248.md), 2025-09-22, Service bulletin: STEERING. When the steering column is adjusted inwards towards the instrument cluster, the noise may occur near thelimit position.
- [B320123](/bulletins/11021817.md), 2025-08-13, Service bulletin: STEERING. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
- [B320425](/bulletins/11018514.md), 2025-05-21, Service bulletin: STEERING. After prolonged straight\-ahead driving \(e.g. highway driving\), there may be a temporary, slightly noticeable increase in steering forces when steering out of the steering wheel center position. This minimally noticeable increase in steering forces is perceived as a slight, brief resistance. After overcoming this brief resistance when steering out of the steering wheel center position, no permanent increase in steering forces is noticeable.
- [B320225](/bulletins/11018513.md), 2025-05-21, Service campaign: STEERING. Parts of the steering shaft universal joint may have been joined together without having beengreased. As a result, there can be audible squeaking and cracking noises. In some cases, moresteering force is required.
- [B061025](/bulletins/11014696.md), 2025-03-03, Other: STEERING. Right Tie Rod Return
- [B060125](/bulletins/11013107.md), 2025-01-25, Other: STEERING. SWIVEL JOINT RETURN
- [B320125](/bulletins/11013039.md), 2025-01-23, Service bulletin: STEERING. Rumbling, groaning type noises from the EPS when the steering wheel is at the end stops.

JSON: [/v1/bulletins/10249018](/v1/bulletins/10249018)

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