# Service bulletin B320223

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10249017
- Published by NHTSA: 2024\-02\-01
- Manufacturer's number: B320223
- Manufacturer's date: 2024\-01\-04
- NHTSA component: STEERING

## NHTSA's summary

SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one\-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one\-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10249017-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10249017-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering

## Vehicles listed

- 2023 BMW 5 SERIES
- 2017 BMW 5\-SERIES GRAN TURISMO
- 2017 BMW 530E
- 2018 to 2023 BMW 530E
- 2017 to 2023 BMW 530I
- 2017 BMW 535I
- 2018 to 2019 BMW 540D
- 2020 BMW 540D
- 2022 to 2023 BMW 540D
- 2017 to 2023 BMW 540I
- 2020 to 2021 BMW 550E
- 2017 BMW 550I
- 2017 to 2019 BMW 640I
- 2020 BMW 640I
- 2016 BMW 740E
- 2017 to 2019 BMW 740E
- 2016 to 2021 BMW 740I
- 2022 BMW 740I
- 2017 to 2020 BMW 740LE
- 2016 to 2021 BMW 740LI
- 2022 BMW 740LI
- 2020 to 2021 BMW 745E
- 2022 BMW 745E
- 2019 to 2021 BMW 745LE
- 2022 BMW 745LE
- 2019 BMW 750GS
- 2016 BMW 750I
- 2017 BMW 750I
- 2018 to 2020 BMW 750I
- 2016 to 2021 BMW 750LI
- 2022 BMW 750LI
- 2016 to 2017 BMW 750LXI
- 2016 to 2017 BMW 750XI
- 2023 BMW 8 SERIES
- 2019 BMW 840I
- 2020 to 2024 BMW 840I
- 2019 BMW 850GS
- 2019 BMW 850I
- 2023 BMW 850I
- 2018 to 2023 BMW M5
- 2020 to 2024 BMW M8
- 2015 to 2024 BMW X5
- 2020 to 2024 BMW X6
- 2019 to 2024 BMW X7

## Recalls for the same vehicles and component

- [21V031000](/recalls/nhtsa/21V031000.md), 2021-01-29: STEERING:COLUMN
- [20V434000](/recalls/nhtsa/20V434000.md), 2020-07-28: STEERING:COLUMN; STEERING
- [19V631000](/recalls/nhtsa/19V631000.md), 2019-08-28: STEERING:RACK AND PINION:RACK
- [2016579](/recalls/tc/2016579.md), 2016-11-17: Steering

## Other bulletins for the same vehicles and component

- [B320123](/bulletins/11021817.md), 2025-08-13, Service bulletin: STEERING. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
- [B310223](/bulletins/11009555.md), 2024-11-01, Service bulletin: STEERING. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
- [B660923](/bulletins/11009427.md), 2024-10-28, Service bulletin: STEERING. The customer states that one or more of the following situations may occur: 1. The availability of the Steering and Lane Control Assistant is deteriorating, and/or that the function allows thevehicle to move from side to side within the lane markings. 2. The parking space detection is less effective or hardly ever receives any parking space recommendations fromthe PMA.
- [B360121](/bulletins/11000563.md), 2024-05-30, Service bulletin: STEERING. At low outside temperatures \(below 40 degrees F\) and slow driving speeds \(i.e. when parking, maneuvering\)with a large steering angle, the front end can be slightly axially misaligned.
- [B360121](/bulletins/10249018.md), 2024-02-01, Service bulletin: STEERING. At low outside temperatures \(below 40 degrees F\) and slow driving speeds \(i.e. when parking, maneuvering\)with a large steering angle, the front end can be slightly axially misaligned. This can be felt \(jerking\)/ heard via an acoustic acknowledgement \(clunk\) as seen at the 11 second mark of the video. See attached video V36 01 21.
- [B320223](/bulletins/10242691.md), 2023-09-25, Service bulletin: STEERING. ?Unusual noises occur only when operating the steering column in the axial direction.
- [B320420](/bulletins/10239604.md), 2023-07-24, Service bulletin: STEERING. A groaning type noise is heard during the height adjustment.
- [B320420](/bulletins/10235181.md), 2023-05-01, Service bulletin: STEERING. A groaning type noise is heard during the height adjustment.
- [B320123](/bulletins/10235180.md), 2023-05-01, Service bulletin: STEERING. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
- [B612922](/bulletins/10230732.md), 2023-01-30, Service bulletin: STEERING. The saved steering column positions, vertical and horizontal, are not stored long term.

JSON: [/v1/bulletins/10249017](/v1/bulletins/10249017)

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