# Service bulletin B310124

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10249016
- Published by NHTSA: 2024\-02\-01
- Manufacturer's number: B310124
- Manufacturer's date: 2024\-01\-09
- NHTSA component: SUSPENSION

## NHTSA's summary

With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once again under load. The noise might also be heard for a short time while driving.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10249016-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10249016-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2016 to 2024 BMW M2
- 2015 to 2018 BMW M3
- 2021 to 2024 BMW M3
- 2015 to 2024 BMW M4
- 2015 to 2024 BMW X3
- 2015 to 2024 BMW X4

## Recalls for the same vehicles and component

- [19V678000](/recalls/nhtsa/19V678000.md), 2019-09-25: SUSPENSION:FRONT; STEERING

## Other bulletins for the same vehicles and component

- [B310126](/bulletins/11028921.md), 2026-02-23, Service bulletin: SUSPENSION. When driving over an uneven road surface, a “thumping” noise can be heard from the front axle. Seeattached video V 31 01 26. Under certain weather conditions, a “groaning” noise may be heard during steering movements
- [B310122](/bulletins/11027761.md), 2026-01-23, Service bulletin: SUSPENSION. During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/orouter CV boots.
- [B310524](/bulletins/11010759.md), 2024-11-25, Service campaign: SUSPENSION. DELIVERY STOP: REPLACE WISHBONE HEXAGON NUT
- [B310122](/bulletins/11008106.md), 2024-09-29, Service bulletin: SUSPENSION. During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots.
- [B310524](/bulletins/11005223.md), 2024-07-25, Service campaign: SUSPENSION. DELIVERY STOP: REPLACE WISHBONE HEXAGON NUT
- [B310122](/bulletins/10252033.md), 2024-04-01, Service bulletin: SUSPENSION. During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots.
- [B310223](/bulletins/10242690.md), 2023-09-25, Service bulletin: STEERING; SUSPENSION. ?Disturbing noises \(thump/pop\) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space.
- [SIB510522](/bulletins/10218413.md), 2022-08-22, Service bulletin: SUSPENSION; SUSPENSION:FRONT:MACPHERSON STRUT. BMW AG has issued a Delivery Stop \(effective March 28, 2022\) on certain Model Year 2022 BMW vehicles that were produced between March 1, 2022 and March 8, 2022 because the torsion struts may not have been installed at the plant. Do not deliver to a customer, a New, Certified Pre\-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.
- [B340515](/bulletins/10184575.md), 2020-12-21, Service bulletin: WHEELS:LUGS/NUTS/BOLTS/STUDS; EQUIPMENT; SUSPENSION; EQUIPMENT ADAPTIVE/MOBILITY. TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space.
- [B310112](/bulletins/10179812.md), 2020-09-14, Service bulletin: SUSPENSION. CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds \(e.g., parking lot maneuvers\) or when turning the steering wheel while stationary.

JSON: [/v1/bulletins/10249016](/v1/bulletins/10249016)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20B310124&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10249016&vehicle=Service%20bulletin%20B310124)