# Service bulletin SSM 52172

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10248994
- Published by NHTSA: 2024\-01\-18
- Manufacturer's number: SSM 52172
- Manufacturer's date: 2024\-01\-11
- NHTSA component: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER; UNKNOWN OR OTHER

## NHTSA's summary

Some 2024 Nautilus vehicles may incorrectly list the keyless entry keypad code card on the loose item checklist. 2024 Nautilus vehicles in North America do not include keyless entry keypad code cards. Clients are now able to retrieve the vehicle's keyless entry keypad master access code in vehicle by following the instructions in the Owner's Manual \> Keyless Entry Keypad Master Access Code. This process requires the use of two programmed intelligent access keys.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10248994-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10248994-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Ignition

## Vehicles listed

- 2024 LINCOLN NAUTILUS

## Other bulletins for the same vehicles and component

- [SSM 52402](/bulletins/10252651.md), 2024-04-04, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. On 2024 Nautilus vehicles, the keyless entry keypad will only illuminate if the unlock button on the keyfob is pressed or if the keypad itself is touched. The keypad will not illuminate during approach detection or from any other inputs. Do not attempt repairs or submit a claim for this normal condition.
- [SSM 52310](/bulletins/10251930.md), 2024-03-20, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Some 2024 Nautilus and F\-150 vehicles may incorrectly list the keyless entry keypad code card on the loose item checklist. 2024 Nautilus and F\-150 vehicles in North America do not include keyless entry keypad code cards. Clients are now able to retrieve the vehicle's keyless entry keypad master access code in vehicle by following the instructions in the master access code card \(available only on F\-150\) or in the Owners Manual \> Keyless Entry Keypad Master Access Code. This process requires the use of two programmed intelligent access keys.

JSON: [/v1/bulletins/10248994](/v1/bulletins/10248994)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20SSM%2052172&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10248994&vehicle=Service%20bulletin%20SSM%2052172)