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Service bulletin 2309723

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10248617
Published by NHTSA2024-01-08
Manufacturer's number2309723
Manufacturer's date2023-09-16
NHTSA componentSTEERING

NHTSA's summary

Mismatched Steering Wheel Stitching Incorrect gray stitching on steering wheel (correct stitching on steering wheel should be brown as found on the air bag) This bulletin involves replacing the steering wheel.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
JEEP GRAND WAGONEER2023
JEEP WAGONEER2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V1990002024-03-14. AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE; STEERING:COLUMN

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S2523000053 REV.C2026-08-13. Service bulletin. Service Electric Power Steering (EPS) Message On Instrument Cluster. Rev B.
S2523000053 REV.B2026-07-23. Service bulletin. Service Electric Power Steering (EPS) Message On Instrument Cluster. Rev B.
9100532 REV12026-05-20. Service bulletin. Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced. Note: WL / WS SCCMs do not contain a Steering Angle Sensor (SAS) The Steering Angle is computed within the Electronic Power Steering (EPS) module. See Electronic Power Steering (EPS) module for diagnosis and repair procedures.
S2219000004 REV.A2026-03-25. Service bulletin. Service Electric Power Steering Message On Cluster. C0051-54 Steering Wheel Position Sensor Calibration, C0051-64 Steering Angle Set.
1089422025-12-11. Service bulletin. MODULE - STEERING CONTROL
1089412025-12-11. Service bulletin. MODULE - STEERING CONTROL
1056462025-10-15. Service bulletin. MODULE - STEERING CONTROL & COLUMN
S2523000053 REV.A2025-07-31. Service bulletin. Service Electric Power Steering (EPS) Message On Instrument Cluster.
S25190000062025-07-23. Service bulletin. Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering (EPS) Units.
S25190000052025-07-17. Service bulletin. Service Electric Power Steering Message On Cluster.