# Service bulletin 2309823

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10248614
- Published by NHTSA: 2024\-01\-08
- Manufacturer's number: 2309823
- Manufacturer's date: 2023\-09\-13
- NHTSA component: STRUCTURE; VISIBILITY:GLASS, SIDE/REAR

## NHTSA's summary

Back Glass Water Leak Warranty Extension XL1 The customer may experience one or more of the following: ? A cracked backlite frame Fig. 1 resulting in an interior water leak \(crack is visible to the customer\). ? Water leak from at top of the backlite. This bulletin involves replacing the backlite.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10248614-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10248614-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Glass, wipers and mirrors

## Vehicles listed

- 2019 to 2021 RAM 1500

## Recalls for the same vehicles and component

- [2026347](/recalls/tc/2026347.md), 2026-07-16: Visual System
- [2024596](/recalls/tc/2024596.md), 2024-10-10: Visual System
- [24V754000](/recalls/nhtsa/24V754000.md), 2024-10-10: VISIBILITY:REARVIEW MIRRORS/DEVICES
- [2023047](/recalls/tc/2023047.md), 2023-02-09: Visual System
- [2022699](/recalls/tc/2022699.md), 2022-12-08: Structure
- [22V904000](/recalls/nhtsa/22V904000.md), 2022-12-08: STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
- [2022476](/recalls/tc/2022476.md), 2022-08-25: Visual System
- [2021720](/recalls/tc/2021720.md), 2021-11-23: Visual System
- [2020472](/recalls/tc/2020472.md), 2020-10-08: Visual System
- [20V622000](/recalls/nhtsa/20V622000.md), 2020-10-08: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

## Other bulletins for the same vehicles and component

- [S2608000033](/bulletins/11035198.md), 2026-07-23, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park
- [113069](/bulletins/11034910.md), 2026-07-08, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. SWITCH – HEADLAMP
- [113070](/bulletins/11034909.md), 2026-07-08, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. SWITCH – HEADLAMP
- [S2208000045 REV.D](/bulletins/11034385.md), 2026-07-02, Service bulletin: STRUCTURE:BODY. Backup Camera Poor Image Quality Inspection
- [S1623000028 Rev. K](/bulletins/11033975.md), 2026-06-18, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [23\-007\-26 REV. A](/bulletins/11033948.md), 2026-06-18, Service bulletin: STRUCTURE:BODY. Instrument Panel Delamination Customers may comment on the following: ● Wrinkles or bubbles in the instrument panel cover Fig. 1. This bulletin involves inspecting and possibly replacing the instrument panel cover.
- [S1623000028 REV.J](/bulletins/11033897.md), 2026-06-16, Service bulletin: STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [9100831](/bulletins/11033889.md), 2026-06-16, Service bulletin: STRUCTURE:BODY. For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet \(06102165AA, 06511062AA\) per TCR \# 402632, CN 80403\-T18
- [112634](/bulletins/11033884.md), 2026-06-16, Service bulletin: STRUCTURE:BODY. HANDLE \- DOOR PULL and PANEL \- FRONT DOOR TRIM
- [112633](/bulletins/11033883.md), 2026-06-16, Service bulletin: STRUCTURE:BODY. HANDLE \- DOOR PULL and PANEL \- FRONT DOOR TRIM

JSON: [/v1/bulletins/10248614](/v1/bulletins/10248614)

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