# Service bulletin 9100212

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10248505
- Published by NHTSA: 2024\-01\-08
- Manufacturer's number: 9100212
- Manufacturer's date: 2023\-09\-07
- NHTSA component: ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING

## NHTSA's summary

PUMP Water For 2016\-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10248505-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10248505-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Engine

## Vehicles listed

- 2017 to 2024 CHRYSLER PACIFICA
- 2020 to 2024 CHRYSLER VOYAGER
- 2016 to 2022 DODGE DURANGO
- 2023 DODGE DURANGO1
- 2020 to 2024 JEEP GLADIATOR
- 2016 to 2023 JEEP GRAND CHEROKEE
- 2022 to 2023 JEEP GRAND WAGONEER
- 2022 to 2023 JEEP WAGONEER
- 2018 to 2024 JEEP WRANGLER
- 2019 to 2024 RAM 1500
- 2022 to 2023 RAM PROMASTER

## Recalls for the same vehicles and component

- [26V362000](/recalls/nhtsa/26V362000.md), 2026-06-04: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [2025617](/recalls/tc/2025617.md), 2025-11-06: Engine
- [25V766000](/recalls/nhtsa/25V766000.md), 2025-11-06: ENGINE
- [25V741000](/recalls/nhtsa/25V741000.md), 2025-10-30: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [25V710000](/recalls/nhtsa/25V710000.md), 2025-10-17: ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE \(HPCU\):SOFTWARE
- [25V576000](/recalls/nhtsa/25V576000.md), 2025-09-04: ELECTRICAL SYSTEM:PROPULSION SYSTEM
- [25V298000](/recalls/nhtsa/25V298000.md), 2025-05-08: AIR BAGS; ELECTRICAL SYSTEM:WIRING
- [24V871000](/recalls/nhtsa/24V871000.md), 2024-11-19: EXTERIOR LIGHTING; ELECTRICAL SYSTEM:WIRING
- [24V720000](/recalls/nhtsa/24V720000.md), 2024-09-27: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V652000](/recalls/nhtsa/24V652000.md), 2024-09-05: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [S2608000038](/bulletins/11038557.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
- [08\-360\-26](/bulletins/11038550.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.
- [08\-359\-26](/bulletins/11038549.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.
- [08\-358\-26](/bulletins/11038548.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.
- [08\-355\-26](/bulletins/11038545.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.
- [08\-354\-26](/bulletins/11038544.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.
- [18\-015\-26 REV. A](/bulletins/11038533.md), 2026-10-16, Service bulletin: ENGINE. Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● P0300\-00 \- Multiple Cylinder Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0301\-00 \- Cylinder 1 Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0302\-00 \- Cylinder 2 Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0303\-00 \- Cylinder 3 Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0304\-00 \- Cylinder 4 Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0305\-00 \- Cylinder 5 Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0306\-00 \- Cylinder 6 Misfire \- in Active or Stored status set during cold start catalyst heating. Customers may also comment on one or more of the following: ● Vehicle has a rough idle. ● Engine has a miss. ● Noisy valvetrain. This bulletin involves inspecting the vehicle and, if required, reprogramming the PCM with the latest available software.
- [08\-371\-26](/bulletins/11038529.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Electronic Shift Module \(ESM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● U114C\-00 \- Lost Communication With PRNDL Display. ● P1C86\-00 \- PRNDL Display. Customers may also comment on one or more of the following: ● "Service Shifter" message showing on Instrument Panel Cluster \(IPC\). ● PRNDL lights are not illuminating. This bulletin involves reprogramming the ESM with the latest available software.
- [08\-367\-26](/bulletins/11038527.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.
- [08\-366\-26](/bulletins/11038526.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. Flash: Drivetrain Control Module \(DTCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C147B\-92 \- Front Axle Disconnect Sensor Performance or Incorrect Operation Customers may comment on one or more of the following: ● 4WD system warning lights, service messages, or flashing indicators are displayed in the Instrument Panel Cluster \(IPC\). ● The vehicle does not engage 4WD properly. This bulletin involves reprogramming the DTCM with the latest available software.

JSON: [/v1/bulletins/10248505](/v1/bulletins/10248505)

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