# Service bulletin SFCC\_DEC2023\_32

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10248409
- Published by NHTSA: 2024\-01\-09
- Manufacturer's number: SFCC\_DEC2023\_32
- Manufacturer's date: 2023\-12\-20
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT

## NHTSA's summary

Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10248409-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10248409-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2018 to 2020 JAGUAR E\-PACE
- 2018 to 2020 JAGUAR F\-PACE
- 2019 to 2020 JAGUAR I\-PACE
- 2018 to 2020 JAGUAR XF

## Recalls for the same vehicles and component

- [26V067000](/recalls/nhtsa/26V067000.md), 2026-02-05: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V927000](/recalls/nhtsa/24V927000.md), 2024-12-12: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V633000](/recalls/nhtsa/24V633000.md), 2024-08-23: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V183000](/recalls/nhtsa/24V183000.md), 2024-03-07: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V086000](/recalls/nhtsa/24V086000.md), 2024-02-08: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V085000](/recalls/nhtsa/24V085000.md), 2024-02-08: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [23V709000](/recalls/nhtsa/23V709000.md), 2023-10-19: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [23V369000](/recalls/nhtsa/23V369000.md), 2023-05-25: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [18V052000](/recalls/nhtsa/18V052000.md), 2018-01-12: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [17V678000](/recalls/nhtsa/17V678000.md), 2017-10-26: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [SSM76412 \- 10MAR26](/bulletins/11030752.md), 2026-04-06, Other: ELECTRICAL SYSTEM. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
- [TUCC\_FEB2026\_35](/bulletins/11029600.md), 2026-03-04, Other: ELECTRICAL SYSTEM. There is a concern with the 48Volt charging system\(DC/DC\) with the vehicle.
- [TUCC\_FEB2026\_34](/bulletins/11029598.md), 2026-03-04, Other: ELECTRICAL SYSTEM. There is a concern/fault with the 48Volt MHEV system.
- [TUCC\_FEB2026\_33](/bulletins/11029576.md), 2026-03-04, Other: ELECTRICAL SYSTEM. 12V STARTUP BATTERY FLAT \- MILD HYBRID ELECTRIC VEHICLE \(MHEV\)
- [252602.027 \- 12FEB26](/bulletins/11029556.md), 2026-03-04, Service bulletin: ELECTRICAL SYSTEM. Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
- [TUCC\_JAN2026\_25](/bulletins/11028601.md), 2026-02-06, Other: ELECTRICAL SYSTEM. There is a concern with the 48Volt charging system\(DC/DC\) with the vehicle.
- [TUCC\_DEC2025\_39](/bulletins/11027472.md), 2026-01-08, Other: ELECTRICAL SYSTEM. A battery warning light on and or electrical system failure message is displayed on instrument cluster.
- [TUCC\_APR2025\_18](/bulletins/11017740.md), 2025-05-05, Other: ELECTRICAL SYSTEM. Leaking windshield that caused the water ingress on the electrical component.
- [SFCC\_MAR2025\_45](/bulletins/11016650.md), 2025-04-07, Other: ELECTRICAL SYSTEM. 'Stop Safely Electrical Fault Detected' warning message displayed in the message center.
- [SSM76281](/bulletins/11015354.md), 2025-03-07, Other: ELECTRICAL SYSTEM. Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.

JSON: [/v1/bulletins/10248409](/v1/bulletins/10248409)

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