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Service bulletin OTA-InductNonMMC

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10248210
Published by NHTSA2024-01-03
Manufacturer's numberOTA-InductNonMMC
Manufacturer's date2023-12-01
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, EQE, EQS, S-Class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software does not correspond with the latest series production configuration. The inductive charging system will receive an OTA update that includes improvements for the wireless charging of the Apple iPhone 14 and subsequent generations with MagSafe. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer's vehicle free of charge and do not require a dealer visit. All customers will be mailed a letter informing them of this OTA software update.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
MERCEDES-BENZ AMG C432021 to 2024
MERCEDES-BENZ AMG C632021
MERCEDES-BENZ AMG C63 S2021 to 2023
MERCEDES-BENZ AMG C63 S E2023
MERCEDES-BENZ AMG EQE2023 to 2024
MERCEDES-BENZ AMG EQS2022 to 2024
MERCEDES-BENZ AMG EQS 532022 to 2023
MERCEDES-BENZ AMG S632021
MERCEDES-BENZ C 3002021 to 2024
MERCEDES-BENZ EQE 350+2023 to 2024
MERCEDES-BENZ EQE 5002023 to 2024
MERCEDES-BENZ EQE3502023
MERCEDES-BENZ EQE350+2023
MERCEDES-BENZ EQE5002023
MERCEDES-BENZ EQS 4502022
MERCEDES-BENZ EQS 450+2022 to 2023
MERCEDES-BENZ EQS 5802022 to 2023
MERCEDES-BENZ EQS4502023
MERCEDES-BENZ EQS450+2023
MERCEDES-BENZ EQS5802023
MERCEDES-BENZ S 5002021
MERCEDES-BENZ S 5002023
MERCEDES-BENZ S 500 4MATIC2022
MERCEDES-BENZ S 500 4MATIC2024
MERCEDES-BENZ S 5602021
MERCEDES-BENZ S 5802021
MERCEDES-BENZ S 5802023
MERCEDES-BENZ S 580 4MATIC2022
MERCEDES-BENZ S 580 4MATIC2024
MERCEDES-BENZ S 580 E2023
MERCEDES-BENZ S 580 E 4MATIC2024
MERCEDES-MAYBACH S 5602021
MERCEDES-MAYBACH S 5802021
MERCEDES-MAYBACH S 580 4MATIC2022 to 2023
MERCEDES-MAYBACH S 6802023 to 2024
MERCEDES-MAYBACH S 680 4MATIC2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.