# Service bulletin 22N15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10248066
- Published by NHTSA: 2024\-01\-02
- Manufacturer's number: 22N15
- Manufacturer's date: 2023\-12\-12
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

Certain 2020\-2023 Model Year Bronco Sport, Escape, Corsair, E\-Series, F\-650/F\-750, F\-53 Motorhome Chassis, F\-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector \(SDLC\) Gateway Module Reprogramming for Inspection and Maintenance \(I/M\) Testing

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10248066-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10248066-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2021 to 2022 FORD BRONCO SPORT
- 2021 to 2022 FORD E\-150
- 2021 to 2022 FORD E\-250
- 2021 to 2022 FORD E\-350
- 2021 to 2022 FORD E\-450
- 2020 to 2021 FORD ESCAPE
- 2020 to 2022 FORD F\-53
- 2020 to 2022 FORD F\-59
- 2021 FORD F\-650
- 2021 to 2023 FORD F\-650 SD
- 2021 FORD F\-750
- 2021 to 2023 FORD F\-750 SD
- 2020 to 2021 LINCOLN CORSAIR

## Recalls for the same vehicles and component

- [25V685000](/recalls/nhtsa/25V685000.md), 2025-10-10: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [24V852000](/recalls/nhtsa/24V852000.md), 2024-11-08: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [SSM 52476](/bulletins/10254138.md), 2024-05-03, Service bulletin: EQUIPMENT. All accessory stick\-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated \(wired\) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System \(DPES\); dealership management can authorize users. The authorized user must go to FMCDealer.com \> Parts and Service \> Parts Product Line Information \> Keys/Entry Devices \> Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- [23L05](/bulletins/10252418.md), 2024-04-02, Service bulletin: EQUIPMENT:ELECTRICAL. Special Field Action 23L05 Certain 2022 \- 2023 Model Year Bronco Sport, and Certain 2023 Model Year Maverick Vehicles Mobile Hot Spot Credit
- [22N15](/bulletins/10252410.md), 2024-04-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer Satisfaction Program 22N15 Certain 2020\-2023 Model Year Bronco Sport, Escape, Corsair, E\-Series, F\-650/F\-750, F\-53 Motorhome Chassis, F\-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector \(SDLC\) Gateway Module Reprogramming for Inspection and Maintenance \(I/M\) Testing Adding Not OTA Capable Owner letters. Other documents submitted 01/02/24 \& Received OTA letters submitted on 02/01/24
- [SSM 52328](/bulletins/10251947.md), 2024-03-20, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some 2021\-2024 Bronco/F\-150, 2023\-2024 Escape/F\-Super Duty vehicles equipped with SYNC 4 may experience a concern during accessory protocol interface module \(APIM\) programming where the vehicle's center display screen indicates USB Error. This may be due to a lack of memory space available to perform the APIM software update. If it is a memory concern, the Ford Diagnosis and Repair System \(FDRS\) will provide an option to delete the voice application. Re\-enter the module programming and when prompted, do not select first option \- SYNC Module \(APIM\) Software Update, select the second option \- Delete Voice Application\(s\) From Module. Once deleted, run the SYNC Module \(APIM\) Software Update as directed, this will update the software and automatically reload the voice app. If the voice delete option is not available, continue with normal diagnostics in the Workshop Manual, Section 418.
- [SSM 52271](/bulletins/10250528.md), 2024-02-23, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; SERVICE BRAKES, HYDRAULIC. Some 2023 F\-Super Duty vehicles equipped with a 12 inch center display screen and driver assistance package DBCAY \(minor feature code\) may exhibit the brakes applying without brake pedal input during parking lot type driving below 5 mph \(8 km/h\). To confirm a vehicle is built with a certain minor feature code, review the build information by double\-clicking the vehicle identification number \(VIN\) in the upper left corner in the Professional Technician System \(PTS\) OASIS report. This may be due to the Front Brake Assist feature of the vehicle. If the customer finds this feature too sensitive, it can be turned off in the vehicle's center display screen in the Features \> Driver Assistance menu. This feature is unrelated to the Pre\-Collision Assist feature of the vehicle. To disable the pop\-up message that Front Brake Assist is off every time the vehicle is restarted and permanently disable the feature, download and perform the IPMA \- Image Processing Module A \(IPMA\) Configuration application using the latest version of the Ford Diagnosis and Repair System \(FDRS\) diagnostic scan tool. For claiming, use caus
- [SSM 52147](/bulletins/10248060.md), 2024-01-02, Service bulletin: SERVICE BRAKES; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some 2023 F\-Super Duty vehicles equipped with a 12 inch center display screen and driver assistance package DBCAY \(minor feature code\) may exhibit the brakes applying without brake pedal input during parking lot type driving below 5 mph \(8 km/h\). To confirm a vehicle is built with a certain minor feature code, review the build information by double\-clicking the vehicle identification number \(VIN\) in the upper left corner in the Professional Technician System \(PTS\) OASIS report. This may be due to the Front Brake Assist feature of the vehicle. If the customer finds this feature too sensitive, it can be turned off in the vehicle's center display screen in the Features \> Driver Assistance menu. This feature is unrelated to the Pre\-Collision Assist feature of the vehicle. To disable the pop\-up message that Front Brake Assist is off every time the vehicle is restarted and permanently disable the feature, download and perform the IPMA \- Image Processing Module A \(IPMA\) Configuration application using the latest version of the Ford Diagnosis and Repair System \(FDRS\) diagnostic scan tool. For claiming, use caus
- [SSM 52115](/bulletins/10247159.md), 2023-12-11, Service bulletin: EQUIPMENT. 2023 F\-Super Duty, 2023\-2024 Expedition and 2024 Nautilus vehicles will exhibit no light emitting diode \(LED\) confirmation from the key fob indicating that the vehicle has remote started \(or not remote started\). Factory key fobs with remote start no longer contain a LED feedback indicator. Do not replace the key fob for this condition. This is a normal operating characteristic and no service action is necessary.
- [TSB 23\-2308](/bulletins/10244711.md), 2023-11-02, Service bulletin: SERVICE BRAKES, AIR:DISC:CALIPER; POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:BEARINGS/BUSHINGS; EQUIPMENT. Some 2020\-2023 Escape and 2021\-2023 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse \(R\) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct this condition, follow the Service Procedure to replace the standard and reinforced rear caliper bushings and apply Kluberpaste to the machined surfaces of the brake caliper and caliper support bracket.
- [TSB 23\-2307](/bulletins/10244707.md), 2023-11-02, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Some 2019\-2020 Edge/F\-150/Fusion/Continental/MKZ/Nautilus, 2019\-2021 Mustang/Ranger/Transit Connect, 2020\-2021 EcoSport/Escape/Expedition/Explorer/F\-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020\-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module \(APIM\) software.
- [23B24](/bulletins/10244687.md), 2023-11-02, Service bulletin: EQUIPMENT. Customer Satisfaction Program 23B24 Certain 2022 Super Duty and 2023 F\-Series Models with Tailgate Step \- Inspection of Tailgate Step Handle and Replacement

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