Service bulletin PIP5940
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10247776 |
| Published by NHTSA | 2023-12-26 |
| Manufacturer's number | PIP5940 |
| Manufacturer's date | 2023-09-22 |
| NHTSA component | ENGINE AND ENGINE COOLING |
NHTSA's summary
This Preliminary information communicates a change in service procedure for the thermostat on this enigne.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Engine
| BUICK LACROSSE | 2017, 2018, 2019 |
|---|---|
| BUICK REGAL | 2018, 2019, 2020 |
| CADILLAC XT5 | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CADILLAC XT6 | 2020, 2021, 2022, 2023 |
| CHEVROLET BLAZER | 2020, 2021, 2022, 2023 |
| GMC ACADIA | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| N262570770-03 | 2026-10-16. Service campaign. Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator. |
|---|---|
| N262570770-02 | 2026-09-25. Service campaign. Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator. |
| N262570770-01 | 2026-09-18. Service campaign. Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator. |
| N262570770 | 2026-09-15. Service campaign. Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator. |
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| N252508350 | 2025-10-21. Service campaign. Certain vehicles listed above, may have a condition that could cause the engine coolant thermostat to open at a lower temperature than intended. If this condition were to occur, the Malfunction Indicator Lamp (Check Engine Light) will illuminate and a diagnostic trouble code will set. Additionally in some cases, the engine cooling fans may run after the engine is switched off. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after October 21, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to October 21, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the engine coolant thermostat as necessary. The repairs will be made at no charge to the customer. |
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