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Service bulletin 23-BD-016H

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10247599
Published by NHTSA2023-12-22
Manufacturer's number23-BD-016H
Manufacturer's date2023-12-13
NHTSA componentSTRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS; LATCHES/LOCKS/LINKAGES; STRUCTURE

NHTSA's summary

Certain 2023-2024MY Palisade (LX2) vehicles will require replacement of the tailgate latch (both power and manual) and trimming the protrusion on the backside of the tailgate trim prior to installing the tow hitch assembly. Follow the procedure outlined in this bulletin to replace the tailgate latch and rework the tailgate trim.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Latches and locks

Vehicles listed
HYUNDAI PALISADE2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
23-BD-007H2023-05-04. Service bulletin. Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.