# Service bulletin CS2311B\_OWNRJB

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10247585
- Published by NHTSA: 2024\-01\-06
- Manufacturer's number: CS2311B\_OWNRJB
- Manufacturer's date: 2023\-12\-20
- NHTSA component: ELECTRICAL SYSTEM; STRUCTURE

## NHTSA's summary

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION \- This document is the owner notification advising that Kia now has an additional vehicle modification available for installation to help deter or thwart attempted thefts. This modification consists of a theft deterrent ignition cylinder protector and will be available to you free of charge for eighteen \(18\) months from the date of this letter.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10247585-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10247585-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Electrical system

## Vehicles listed

- 2011 KIA RIO

## Other bulletins for the same vehicles and component

- [CS2311\_TSB\_R4](/bulletins/11033803.md), 2026-06-12, Service bulletin: STRUCTURE:BODY. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR \& DECAL INSTALLATION \(CS2311\) \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010\-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit \(IBU\) / Body Control Module \(BCM\) are not able to receive the Anti\-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- [CS2311\_OWNR\_PC201](/bulletins/11026989.md), 2026-01-05, Other: STRUCTURE:BODY. CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION \(CS2311\) \- This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a new zinc\-reinforced ignition cylinder protector hardware upgrade and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Prior notifications stated that this modification had to be performed by July 1, 2025, but the subject vehicles are now eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. \(Mailing of these notifications to vehicle owners will be completed from December 19, 2025 through December 31, 2025\)
- [CS2311\_TSB\_R3](/bulletins/11009080.md), 2024-10-23, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; STEERING. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR \& DECAL INSTALLATION \(CS2311\) \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010\-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit \(IBU\) / Body Control Module \(BCM\) are not able to receive the Anti\-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- [CS2311\_TSB\_R2](/bulletins/10250838.md), 2024-03-02, Service bulletin: ELECTRICAL SYSTEM; STEERING; STRUCTURE. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR \& DECAL INSTALLATION \(CS2311\) \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010\-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit \(IBU\) / Body Control Module \(BCM\) are not able to receive the Anti\-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- [CS2311\_TSB\_R1](/bulletins/10247554.md), 2024-01-06, Service bulletin: STRUCTURE; STRUCTURE:CRITICAL FASTENERS; STEERING; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; STEERING:COLUMN LOCKING:ANTI\-THEFT DEVICE. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR \& DECAL INSTALLATION \(CS2311\) \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010\-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit \(IBU\) / Body Control Module \(BCM\) are not able to receive the Anti\-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- [CS2311\_TSB](/bulletins/10247553.md), 2024-01-06, Service bulletin: STRUCTURE; STEERING; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; STEERING:COLUMN LOCKING:ANTI\-THEFT DEVICE; STRUCTURE:CRITICAL FASTENERS. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR \& DECAL INSTALLATION \(CS2311\) \- This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010\-2022MY Kia vehicles outlined on page 13, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit \(IBU\) / Body Control Module \(BCM\) are not able to receive the Anti\-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- [TSB\_BOD055\_R1](/bulletins/10201529.md), 2021-10-02, Service bulletin: STRUCTURE; EXTERIOR LIGHTING. TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
- [PS443](/bulletins/10183431.md), 2020-12-03, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT. TSB \- USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS \- This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; \* Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port \* Excessive static or noise when listening to the audio source \* Malfunctions and screen freeze of the head unit screen \* Slow down of the system response while device is plugged in \* Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter \* No or limited functionality when trying to play music from an Apple device
- [TSB\-TRA055](/bulletins/10109788.md), 2017-08-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION \- This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch.
- [TSBELE091](/bulletins/10089354.md), 2017-01-23, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE \- THIS BULLETIN PROVIDES THE PROCEDURE ON HOW TO IDENTIFY AND RECORD THE HEAD UNIT SOFTWARE LEVEL ON VARIOUS HEAD UNIT PLATFORMS AND GENERATIONS. THIS PROCEDURE WILL NOW BE REQUIRED WHEN ORDERING HEAD UNITS THROUGH THE DIRECT EXCHANGE PROGRAM.

JSON: [/v1/bulletins/10247585](/v1/bulletins/10247585)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20CS2311B_OWNRJB&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10247585&vehicle=Service%20bulletin%20CS2311B_OWNRJB)