# Service bulletin 0822923

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10247477
- Published by NHTSA: 2023\-12\-18
- Manufacturer's number: 0822923
- Manufacturer's date: 2023\-10\-12
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Flash: Global Telematics Box Module \(TBM\) Update to 4.34 The customer may experience the one or more of the following: ? Outdated vehicle data on customer's mobile app. ? Connected Services maintenance popup displayed on the radio screen. ? Connected Services battery maintenance popup displayed on the radio screen. This bulletin involves reprogramming the Global Telematics Box Module with the latest available software.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10247477-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10247477-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2020 to 2021 JEEP COMPASS
- 2019 to 2023 JEEP RENEGADE

## Recalls for the same vehicles and component

- [19V287000](/recalls/nhtsa/19V287000.md), 2019-04-10: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE; ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [9100900](/bulletins/11037346.md), 2026-09-17, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [08\-327\-26](/bulletins/11037273.md), 2026-09-10, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Not applicable to vehicles built for US market. Carrier Motor Malfunction \*\*Customers may experience the following: SYMPTOM: ● Grinding noise during driver window down/up operation.\*\* \*\*This bulletin involves replacing the driver side window motor / carrier assembly.\*\*
- [08\-323\-26](/bulletins/11036745.md), 2026-09-03, Service bulletin: ELECTRICAL SYSTEM. Service 4WD Light Illuminated Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C2260\-63 \- ECU Internal Performance \- Circuit Component Protection Time\-Out Customers may also comment on the following: ● Service 4WD indicator is illuminated.
- [112979](/bulletins/11034369.md), 2026-07-02, Service bulletin: ELECTRICAL SYSTEM. CAMERA \- REAR VIEW
- [112980](/bulletins/11034368.md), 2026-07-02, Service bulletin: ELECTRICAL SYSTEM. CAMERA \- REAR VIEW
- [9100835](/bulletins/11033957.md), 2026-06-18, Service bulletin: ELECTRICAL SYSTEM. Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [S2623000040](/bulletins/11033896.md), 2026-06-16, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- [08\-208\-26 REV. A](/bulletins/11032842.md), 2026-05-20, Service bulletin: ELECTRICAL SYSTEM. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub \(no charging, no data\). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
- [21\-040\-26](/bulletins/11032841.md), 2026-05-20, Service bulletin: ELECTRICAL SYSTEM. Not applicable to vehicles built for US market. Clutch Actuator Cylinder Motor Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● P2787\-00 Clutch 1 Temperature Too High. ● P28C7\-00 Clutch A Motor Phase U\-V\-W Performance. ● P27F3\-00 Clutch 2 Temperature Too High. ● P28D5\-00 Clutch B Motor Phase U\-V\-W Circuit Performance. Customers may experience the following: ● Transmission warning light on or odd gears unavailable or even gears unavailable or reverse gear unavailable In case of a reported and ascertained fault, check and replace the worn/damaged components, if necessary, according to the Operating Cycle below.
- [08\-208\-26](/bulletins/11032824.md), 2026-05-20, Service bulletin: ELECTRICAL SYSTEM. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub \(no charging, no data\). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle

JSON: [/v1/bulletins/10247477](/v1/bulletins/10247477)

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