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Service bulletin S2323000079

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10247448
Published by NHTSA2023-12-18
Manufacturer's numberS2323000079
Manufacturer's date2023-10-21
NHTSA componentSTEERING

NHTSA's summary

Scraping sound from steering column

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
RAM 15002022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V7650002025-11-06. STEERING:STEERING CONTROL MODULE; AIR BAGS:FRONTAL
24V7290002024-10-01. EXTERIOR LIGHTING:TURN SIGNAL; STEERING:STEERING CONTROL MODULE
24V1990002024-03-14. AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE; STEERING:COLUMN
23V7990002023-11-28. STEERING:STEERING CONTROL MODULE; EXTERIOR LIGHTING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S25190000092025-10-02. Service bulletin. Diagnostic Trouble Code (DTC) C221F-00, C2223-00, C221C-00, C0051-54 Present After Electric Power Steering (EPS) Replacement.
S25190000062025-07-23. Service bulletin. Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering (EPS) Units.
91004872025-01-15. Service bulletin. MODULE Steering Control Before replacing the steering column control module (SCCM) due to turn signal inop, wipers inop, steering controls inop, TCS light DTC C0051 or horn blowing while turning, please follow these steps: 1.- Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. 7.- Before replacing the SCCM disconnect it and reconnect it again. If there are no DTC's active, physical defects, steering controls inop, wipers inop, nor turn signal inop, horn inop, then SCCM does not need to be replaced.
91003622024-07-08. Service bulletin. MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
990402024-07-03. Warranty extension. Warranty Operations Newsletter – Volume 10, Issue 6
990432024-07-03. Warranty extension. FCA Caribbean Warranty Newsletter – Volume 10, Issue 6
91003542024-06-10. Service bulletin. SWITCH Multifunction Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Review the SCCM for any physical issue (Autolock, clockspring damaged) 3.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
979602024-05-16. Other. MODULE - STEERING CONTROL
S23190000082024-01-08. Service bulletin. Clicking Noise From Steering Column While Turning Steering Wheel.
0805123A2024-01-02. Service bulletin. Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). ? Suspension menu tile will be missing from vehicle settings list. ? Power side-step setting is missing from ?Safety & Driver Assistance? list. This bulletin involves performing a wiTECH routine.