# Service bulletin S2309000010

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10247437
- Published by NHTSA: 2023\-12\-18
- Manufacturer's number: S2309000010
- Manufacturer's date: 2023\-10\-07
- NHTSA component: BACK OVER PREVENTION; VEHICLE SPEED CONTROL

## NHTSA's summary

Customer complaint may include a noise from under the hood described as a ?belt\-related? noise.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10247437-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10247437-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Throttle and cruise control, Backup camera

## Vehicles listed

- 2023 to 2024 JEEP GRAND WAGONEER
- 2023 to 2024 JEEP WAGONEER
- 2022 to 2023 RAM 1500

## Recalls for the same vehicles and component

- [24V944000](/recalls/nhtsa/24V944000.md), 2024-12-19: BACK OVER PREVENTION:SOFTWARE
- [24V437000](/recalls/nhtsa/24V437000.md), 2024-06-13: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [24V436000](/recalls/nhtsa/24V436000.md), 2024-06-13: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [23V654000](/recalls/nhtsa/23V654000.md), 2023-09-28: BACK OVER PREVENTION:DISPLAY FUNCTION
- [23V577000](/recalls/nhtsa/23V577000.md), 2023-08-14: BACK OVER PREVENTION:DISPLAY FUNCTION
- [23V059000](/recalls/nhtsa/23V059000.md), 2023-02-09: BACK OVER PREVENTION:DISPLAY FUNCTION
- [22V407000](/recalls/nhtsa/22V407000.md), 2022-06-09: BACK OVER PREVENTION:DISPLAY FUNCTION

## Other bulletins for the same vehicles and component

- [S2508000029 REV.B](/bulletins/11036279.md), 2026-08-19, Service bulletin: BACK OVER PREVENTION: WARNINGS. Instrument Panel Cluster \(IPC\) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes \(DTCs\)
- [S2508000029 REV.A](/bulletins/11036180.md), 2026-08-13, Service bulletin: BACK OVER PREVENTION: WARNINGS. Instrument Panel Cluster \(IPC\) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes \(DTCs\)
- [S2508000029](/bulletins/11017123.md), 2025-04-22, Service bulletin: BACK OVER PREVENTION: WARNINGS; SERVICE BRAKES. Instrument Panel Cluster \(IPC\) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes \(DTCs\)
- [103289](/bulletins/11014887.md), 2025-03-04, Service bulletin: BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA \- REAR VIEW
- [S2208000045 REV.B](/bulletins/11011774.md), 2024-12-11, Service bulletin: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Backup Camera Poor Image Quality Inspection
- [0900124](/bulletins/10251862.md), 2024-03-18, Service bulletin: BACK OVER PREVENTION. Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location\(s\) when cold. This bulletin involves replacing the exhaust manifolds.
- [0800824A](/bulletins/10251861.md), 2024-03-18, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION. Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: ? Blank phone widget displayed. ? Radio freeze after reverse event \(Rearview Camera \(RVC\) Functions Normally\). ? Screen Off at start up \(RVC Functions Normally\). ? Radio restart before sleep after switching between different USBs. ? Pop up error "setting not saved" occurring when attempting to enable Geolocation \(Privacy Mode Off\). ? Amplifier module sets Diagnostic Trouble Code \(DTC\) U0485 Implausible Data Received From Radio. ? During FOTA Scheduling, if OK is not pressed to confirm time selected, vehicle will sleep. ? Apps downloaded for one connected profile are being shared with other local profiles. ? Switching profiles with slow response. ? Slow response switching between camera views. ? Black radio screen \(RVC functions normally\). ? Rear seat reminder alert unavailable. ? Wi\-Fi software update pop\-up is being triggered in non\-connected vehicles. ? Switching to Android menu, display screen blinks on green color. ? Microphone inoperative during SOS call from the vehicle. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T27.39 or U29.28 to U29.42. NOTE: The national launch for the FOTA is expected to begin \*\*February 16, 2024.\*\*
- [1800424](/bulletins/10251853.md), 2024-03-18, Service bulletin: BACK OVER PREVENTION; ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; SERVICE BRAKES; EXTERIOR LIGHTING. Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: ? \*\*P00C6\-00 \- Fuel Rail Pressure Too Low \- Engine Cranking. ? P06DD\-00 \- Engine Oil Pressure Control Circuit Performance/Stuck Off. ? P0461\-00 \- Fuel Level Sensor "A" Circuit Range/Performance. ? P051B\-00 \- Crankcase Pressure Sensor Circuit Range/Performance. ? P2F64\-00 \- Ion Sense Feedback Circuit A. ? P0331\-00 \- Knock Sensor 2 Circuit Range/Performance. ? P0300\-00 \- Multiple Cylinder Misfire.\*\* ? P2C90\-00 \- Crankcase Ventilation System \- Hose "A" Disconnected. ? P0011\-00 \- Bank 1 Camshaft 1 Position Timing Over Advanced Or System Performance. ? P0604\-00 \- Internal Control Module Random Access Memory Ram Error. ? P060C\-00 \- Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.
- [0800824](/bulletins/10251827.md), 2024-03-18, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION. Radio Over The Air Update to U29.42 Software Version Customers may also experience one or more of the following: ? Blank phone widget displayed. ? Radio freeze after reverse event \(Rearview Camera \(RVC\) Functions Normally\). ? Screen Off at start up \(RVC Functions Normally\). ? Radio restart before sleep after switching between different USBs. ? Pop up error "setting not saved" occurring when attempting to enable Geolocation \(Privacy Mode Off\). ? Amplifier module sets Diagnostic Trouble Code \(DTC\) U0485 Implausible Data Received From Radio. ? During FOTA Scheduling, if OK is not pressed to confirm time selected, vehicle will sleep. ? Apps downloaded for one connected profile are being shared with other local profiles. ? Switching profiles with slow response. ? Slow response switching between camera views. ? Black radio screen \(RVC functions normally\). ? Rear seat reminder alert unavailable. ? Wi\-Fi software update pop\-up is being triggered in non\-connected vehicles. ? Switching to Android menu, display screen blinks on green color. ? Microphone inoperative during SOS call from the vehicle. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T27.39 or U29.28 to U29.42. NOTE: The national launch for the FOTA is expected to begin January 22, 2024
- [0819023](/bulletins/10248960.md), 2024-01-16, Service bulletin: BACK OVER PREVENTION; ELECTRICAL SYSTEM; PARKING BRAKE; TRAILER HITCHES. Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound heard when Assist \& SOS Call is established. Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System switches to Wireless after key cycle, profile change, theme change, or theme mode change. After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. Surround sound image loads incorrectly when activating with Android Auto?. Radio plays different SXM® station than user selected. After a software update, previously added widgets to Shortcuts show up as "Couldn't add widget". SXM® presets grayed out, non\-functional and audio intermittently fades in and out. Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed. \(Rearview camera functions normally\). Deleting songs from Artist \& Song Notifications, then Sports announcement displayed and "X" to cancel freezes screen. \(Rearview camera functions normally\). After a long sleep cycle, the left menu bar showing SXM® station categories \(i.e. For You, Music, Sports, News, Presets\) does not display all categories. When playing SXM®, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15. \(Rearview camera functions normally\). When call received from another vehicle, the voice of the receiving end is echoed back, the caller's vehicle has no echo issue. No response from Browse hard button when SXM® source is selected. Screen graphics/Theme \- Shortcut widgets show up as "Loading", even after full sleep cycle. Android Auto? \- Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are showing correct. Back Camera Icon is grayed out and it's not accessible f

JSON: [/v1/bulletins/10247437](/v1/bulletins/10247437)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20S2309000010&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10247437&vehicle=Service%20bulletin%20S2309000010)