# Service bulletin 9100215

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10247415
- Published by NHTSA: 2023\-12\-18
- Manufacturer's number: 9100215
- Manufacturer's date: 2023\-10\-27
- NHTSA component: ELECTRICAL SYSTEM; STRUCTURE

## NHTSA's summary

Body Control Module For concern related to DTC U0140 \- Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Please check all the connections at BCM from other modules that could potentially report a loss of communication with the BCM and ensure that they are fully seated as per diagnostic information. Some affected modules may include: HVAC; LBSS; RBSS; IPC; OCM; ICS; TBM; TCM; MSM; CSWM; ITBM; PCM; PTS/PAM; ESM; RFHUB; DSM; DTCM; IBS; AHLM; ABS; ORC; PLGM; DDM, DMFL; PDM; DMFR; EPS; ACC; FFCM; HVAC\_R \*Ensure to check all the wiring harness connected to BCM with Other Modules are proper. \*Please disconnect the Battery Negative Cable for 15 minutes and then reconnect. \*Clear the codes and check to see if any active DTC's return for U0140\*If still DTCs U0140 presents then contact Engineering Expert : FCA Redacted Content

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10247415-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10247415-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Electrical system

## Trouble codes named

U0140

## Vehicles listed

- 2022 DODGE DURANGO
- 2024 DODGE DURANGO
- 2023 DODGE DURANGO1

## Recalls for the same vehicles and component

- [2026392](/recalls/tc/2026392.md), 2026-08-13: Structure
- [26V528000](/recalls/nhtsa/26V528000.md), 2026-08-13: STRUCTURE:BODY:HATCHBACK/LIFTGATE
- [2023090](/recalls/tc/2023090.md), 2023-02-23: Structure
- [23V115000](/recalls/nhtsa/23V115000.md), 2023-02-23: STRUCTURE:BODY:HATCHBACK/LIFTGATE

## Other bulletins for the same vehicles and component

- [9100900](/bulletins/11037346.md), 2026-09-17, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [S2623000016 REV.A](/bulletins/11036772.md), 2026-09-03, Service bulletin: STRUCTURE:BODY. Lift Gate Latch And Glass Replacement / Servicing.
- [9100883](/bulletins/11036369.md), 2026-08-26, Service bulletin: STRUCTURE:BODY. Glass Assy \- Liftgate Prior to replacing the rear liftgate glass, perform Star Online S2623000016.
- [113803](/bulletins/11036166.md), 2026-08-13, Service bulletin: ENGINE; ELECTRICAL SYSTEM. HOSE AND TUBE \- HEATER SUPPLY AND RETURN
- [08\-294\-26](/bulletins/11035317.md), 2026-07-29, Service bulletin: ELECTRICAL SYSTEM. Telematics Box Module \(TBM\) Firmware Over The Air Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes \(DTCs\): ● B22A9\-00 \- ECU Internal Performance. ● B1560\-13 \- Cellular Antenna 1\-Circuit Open. ● B1561\-13 \- Cellular Antenna 2\-Circuit Open. ● B1562\-12 \- GPS Antenna\-Circuit Short To Battery. Customers may also comment on the following: ● "Uconnect Box Requires Service" message in the display screen module.
- [08\-290\-26](/bulletins/11035314.md), 2026-07-29, Service bulletin: ELECTRICAL SYSTEM. Flash: Radio Frequency Hub Module \(RFHM\) Updates The following software enhancements are available: SYMPTOM: ● Update to the RFHM software to prevent unauthorized key fob programming. This bulletin updating the RFHM with the latest available software.
- [S2508000025 REV. B](/bulletins/11034926.md), 2026-07-08, Service bulletin: ELECTRICAL SYSTEM. Instrument Panel Cluster \(IPC\) and Radio Compass Display has Dashes \(\-\-\)
- [113153](/bulletins/11034915.md), 2026-07-08, Service bulletin: ELECTRICAL SYSTEM; ENGINE. THERMOSTAT – NONE.
- [113152](/bulletins/11034914.md), 2026-07-08, Service bulletin: ELECTRICAL SYSTEM; ENGINE. THERMOSTAT – NONE.
- [08\-256\-26](/bulletins/11034896.md), 2026-07-08, Service bulletin: ELECTRICAL SYSTEM. Uconnect® Screen Turns Blank Or Black Customers may experience the following: SYMPTOM: ● The Uconnect® screen display goes blank/black at times.

JSON: [/v1/bulletins/10247415](/v1/bulletins/10247415)

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