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Service bulletin 9100215

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10247415
Published by NHTSA2023-12-18
Manufacturer's number9100215
Manufacturer's date2023-10-27
NHTSA componentELECTRICAL SYSTEM; STRUCTURE

NHTSA's summary

Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Please check all the connections at BCM from other modules that could potentially report a loss of communication with the BCM and ensure that they are fully seated as per diagnostic information. Some affected modules may include: HVAC; LBSS; RBSS; IPC; OCM; ICS; TBM; TCM; MSM; CSWM; ITBM; PCM; PTS/PAM; ESM; RFHUB; DSM; DTCM; IBS; AHLM; ABS; ORC; PLGM; DDM, DMFL; PDM; DMFR; EPS; ACC; FFCM; HVAC_R *Ensure to check all the wiring harness connected to BCM with Other Modules are proper. *Please disconnect the Battery Negative Cable for 15 minutes and then reconnect. *Clear the codes and check to see if any active DTC's return for U0140*If still DTCs U0140 presents then contact Engineering Expert : FCA Redacted Content

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Electrical system

Trouble codes named

U0140

Vehicles listed
DODGE DURANGO2022
DODGE DURANGO2024
DODGE DURANGO12023 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20263922026-08-13. Structure
26V5280002026-08-13. STRUCTURE:BODY:HATCHBACK/LIFTGATE
20230902023-02-23. Structure
23V1150002023-02-23. STRUCTURE:BODY:HATCHBACK/LIFTGATE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
91009002026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S2623000016 REV.A2026-09-03. Service bulletin. Lift Gate Latch And Glass Replacement / Servicing.
91008832026-08-26. Service bulletin. Glass Assy - Liftgate Prior to replacing the rear liftgate glass, perform Star Online S2623000016.
1138032026-08-13. Service bulletin. HOSE AND TUBE - HEATER SUPPLY AND RETURN
08-294-262026-07-29. Service bulletin. Telematics Box Module (TBM) Firmware Over The Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes (DTCs): ● B22A9-00 - ECU Internal Performance. ● B1560-13 - Cellular Antenna 1-Circuit Open. ● B1561-13 - Cellular Antenna 2-Circuit Open. ● B1562-12 - GPS Antenna-Circuit Short To Battery. Customers may also comment on the following: ● "Uconnect Box Requires Service" message in the display screen module.
08-290-262026-07-29. Service bulletin. Flash: Radio Frequency Hub Module (RFHM) Updates The following software enhancements are available: SYMPTOM: ● Update to the RFHM software to prevent unauthorized key fob programming. This bulletin updating the RFHM with the latest available software.
S2508000025 REV. B2026-07-08. Service bulletin. Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
1131532026-07-08. Service bulletin. THERMOSTAT – NONE.
1131522026-07-08. Service bulletin. THERMOSTAT – NONE.
08-256-262026-07-08. Service bulletin. Uconnect® Screen Turns Blank Or Black Customers may experience the following: SYMPTOM: ● The Uconnect® screen display goes blank/black at times.