# Service bulletin PIT5214F A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10247352 - Published by NHTSA: 2023\-12\-18 - Manufacturer's number: PIT5214F - Manufacturer's date: 2023\-11\-14 - NHTSA component: SUSPENSION ## NHTSA's summary This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10247352-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10247352-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Suspension ## Vehicles listed - 2016 to 2019 BUICK CASCADA - 2010 to 2022 BUICK ENCLAVE - 2013 to 2022 BUICK ENCORE - 2016 to 2022 BUICK ENVISION - 2010 to 2019 BUICK LACROSSE - 2010 to 2011 BUICK LUCERNE - 2011 to 2020 BUICK REGAL - 2012 to 2017 BUICK VERANO - 2013 to 2019 CADILLAC ATS - 2020 to 2022 CADILLAC CT4 - 2020 to 2022 CADILLAC CT5 - 2016 to 2020 CADILLAC CT6 - 2010 to 2019 CADILLAC CTS - 2010 to 2011 CADILLAC DTS - 2014 to 2016 CADILLAC ELR - 2010 to 2020 CADILLAC ESCALADE - 2022 CADILLAC ESCALADE - 2010 CADILLAC ESCALADE ESV - 2012 CADILLAC ESCALADE ESV - 2016 CADILLAC ESCALADE ESV - 2018 to 2019 CADILLAC ESCALADE ESV - 2021 CADILLAC ESCALADE NA - 2010 to 2016 CADILLAC SRX - 2010 to 2011 CADILLAC STS - 2019 to 2022 CADILLAC XT4 - 2017 to 2022 CADILLAC XT5 - 2020 to 2022 CADILLAC XT6 - 2013 to 2019 CADILLAC XTS - 2010 to 2013 CHEVROLET AVALANCHE - 2019 to 2022 CHEVROLET BLAZER - 2017 to 2022 CHEVROLET BOLT EV - 2010 to 2022 CHEVROLET CAMARO - 2012 to 2015 CHEVROLET CAPRICE - 2011 to 2015 CHEVROLET CAPTIVA - 2012 CHEVROLET CAPTIVA SPORT - 2014 to 2017 CHEVROLET CHEVEROLET SS - 2015 CHEVROLET CITY EXPRESS - 2010 CHEVROLET COBALT - 2010 to 2012 CHEVROLET COLORADO - 2015 to 2022 CHEVROLET COLORADO - 2010 to 2020 CHEVROLET CORVETTE - 2011 to 2019 CHEVROLET CRUZE - 2010 to 2022 CHEVROLET EQUINOX - 2010 to 2021 CHEVROLET EXPRESS - 2012 CHEVROLET EXPRESS 1500 - 2014 CHEVROLET EXPRESS 1500 - 2014 CHEVROLET EXPRESS 2500 - 2012 CHEVROLET EXPRESS 3500 - 2014 CHEVROLET EXPRESS 3500 - 2012 CHEVROLET EXPRESS 4500 - 2016 CHEVROLET EXPRESS 4500 - 2017 CHEVROLET EXPRESS CUTAWAY VAN - 2010 to 2011 CHEVROLET HHR - 2010 to 2020 CHEVROLET IMPALA - 2010 to 2022 CHEVROLET MALIBU - 2010 to 2014 CHEVROLET SILVERADO 1500 - 2017 CHEVROLET SILVERADO 1500 - 2019 CHEVROLET SILVERADO 1500 - 2021 CHEVROLET SILVERADO 1500 - 2012 to 2020 CHEVROLET SILVERADO 2500 - 2022 CHEVROLET SILVERADO 2500 - 2012 to 2015 CHEVROLET SILVERADO 3500 - 2018 CHEVROLET SILVERADO LT - 2012 to 2020 CHEVROLET SONIC - 2013 to 2021 CHEVROLET SPARK - 2010 to 2022 CHEVROLET SUBURBAN - 2010 to 2022 CHEVROLET TAHOE - 2019 CHEVROLET TRAILBLAZER - 2021 to 2022 CHEVROLET TRAILBLAZER - 2010 to 2022 CHEVROLET TRAVERSE - 2013 to 2022 CHEVROLET TRAX - 2011 to 2019 CHEVROLET VOLT - 2010 to 2022 GMC ACADIA - 2010 to 2012 GMC CANYON - 2015 to 2022 GMC CANYON - 2010 to 2022 GMC SAVANA - 2012 GMC SAVANA 2500 - 2012 GMC SAVANA 3500 - 2010 GMC SIERRA 1500 - 2012 to 2014 GMC SIERRA 1500 - 2017 to 2019 GMC SIERRA 1500 - 2021 to 2022 GMC SIERRA 1500 - 2012 GMC SIERRA 2500 - 2015 to 2016 GMC SIERRA 2500 - 2020 GMC SIERRA 2500 - 2011 to 2012 GMC SIERRA 3500 - 2010 to 2021 GMC TERRAIN - 2022 GMC TERRAIN NA - 2010 to 2022 GMC YUKON - 2010 HUMMER H3 - 2010 PONTIAC G5 - 2010 PONTIAC G6 - 2010 PONTIAC SOLSTICE - 2010 PONTIAC VIBE - 2010 SATURN AURA - 2010 SATURN OUTLOOK - 2010 SATURN SKY - 2010 SATURN VUE ## Recalls for the same vehicles and component - [2026089](/recalls/tc/2026089.md), 2026-02-26: Suspension - [26V113000](/recalls/nhtsa/26V113000.md), 2026-02-26: SUSPENSION:REAR - [2021785](/recalls/tc/2021785.md), 2021-12-22: Suspension - [21V00F000](/recalls/nhtsa/21V00F000.md), 2021-12-22: SUSPENSION:REAR - [2021510](/recalls/tc/2021510.md), 2021-08-12: Suspension - [21V633000](/recalls/nhtsa/21V633000.md), 2021-08-12: SUSPENSION:REAR - [2021394](/recalls/tc/2021394.md), 2021-06-24: Suspension - [21V473000](/recalls/nhtsa/21V473000.md), 2021-06-24: SUSPENSION:REAR - [20V764000](/recalls/nhtsa/20V764000.md), 2020-12-21: SUSPENSION:REAR - [2020615](/recalls/tc/2020615.md), 2020-12-10: Suspension ## Other bulletins for the same vehicles and component - [25\-NA\-110](/bulletins/11024335.md), 2025-10-16, Service bulletin: SUSPENSION. This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and ride performance not to be compromised. - [25\-NA\-110](/bulletins/11022032.md), 2025-08-21, Service bulletin: SUSPENSION. This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and ride performance not to be compromised. - [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin: STEERING; POWER TRAIN; SUSPENSION. This preliminary informational \(PI\) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers. - [18\-NA\-315](/bulletins/11017424.md), 2025-05-01, Service bulletin: SUSPENSION. This service bulletin advises the tech to only replace the shock that is bad and not all shocks. - [24\-NA\-099](/bulletins/11015606.md), 2025-03-14, Service bulletin: STRUCTURE:BODY; SUSPENSION. This bulletin provides a service procedure to replace the sway bar bracket retainers if found the cause of the clunking noise from front of vehicle. - [05\-03\-07\-009L](/bulletins/11015409.md), 2025-03-08, Service bulletin: SUSPENSION; WHEELS. This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles. - [19\-NA\-129](/bulletins/11015042.md), 2025-03-05, Service bulletin: SUSPENSION. This technical bulletin provides repair information to correct a customer concern of a squeak and/or clunking noise coming from the rear of the vehicle. - [PIT5981B](/bulletins/11014636.md), 2025-03-02, Service bulletin: SUSPENSION. This Preliminary information communicates a tip when diagnosing an inoperative air leveling suspension system and to repair any loss of comm DTC's with the power window motors first. - [PIT6144F](/bulletins/11014635.md), 2025-03-02, Service bulletin: SUSPENSION. This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air inlet hose to the suspension compressor air leveling system or internal issue with compressor assembly. - [22\-NA\-140](/bulletins/11014580.md), 2025-02-28, Service bulletin: SUSPENSION. This informational bulletin advises the technician of an upgraded rear coil spring if the rear sags to much from loaded equipment. JSON: [/v1/bulletins/10247352](/v1/bulletins/10247352) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20PIT5214F&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10247352&vehicle=Service%20bulletin%20PIT5214F)