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Service bulletin A9123532062264_2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10247142
Published by NHTSA2024-01-04
Manufacturer's numberA9123532062264_2
Manufacturer's date2023-12-05
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

This bulletin provides information for when the rear MMI control panel (SCON) shows the message "Software update could not be downloaded".

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
AUDI A62021
AUDI A6 ALLROAD2021
AUDI A72021
AUDI A7 E2021
AUDI A82021
AUDI A8 L E2021
AUDI Q72021
AUDI Q82021
AUDI RS 6 AVANT2021
AUDI RS 72021
AUDI RS Q82021
AUDI S62021
AUDI S72021
AUDI S82021
AUDI SQ72021
AUDI SQ82021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V2010002025-03-31. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A9124702062466_42024-03-06. Service bulletin. This bulletin provides information when Apple CarPlay cannot be started using Wi-Fi connection (Wireless CarPlay).
A0023822047812_72024-01-04. Service bulletin. This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via the Mirror Server.
A9123542067843_32024-01-04. Service bulletin. This bulletin provides information when the configuration appears without apparent reason with MIB3.
A0123962071263_42023-12-06. Service bulletin. This bulletin provides information for when the MIL is illuminated with Cylinder 1 or 6 misfires; P03000, P030100, P030600.
A0123952067767_62023-12-06. Service bulletin. This Pending Service Solution requests that technicians create a record in the Pending Service Solutions database in instances where the MIL/EPC light is illuminated with various warnings or poor performance; P060C00 is stored.
A9123432071056_22023-12-06. Service bulletin. This bulletin provides information for when Outlook contacts are not accessible via the MMI when using Apple devices with MIB3.
A9023512068380_22023-12-06. Service bulletin. This bulletin provides information for when the Audi virtual cockpit display is blank; DTC B200049, symptom code 10485833.
A0123702071242_12023-09-01. Service bulletin. This bulletin provides information for when there is a drive system fault with DTC P060C00.
A9123072064681_32023-07-10. Service bulletin. This bulletin provides information for when wireless charging with the Audi Phone Box does not work.
A9323082068491_22023-06-06. Service bulletin. This bulletin provides an SVM update for when the red battery symbol appears in the instrument cluster with the message "Electrical system: fault. Safely stop vehicle; the warning lamp is gone after the vehicle has been turned off and then on again.