Service bulletin 14046A
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10246847 |
| Published by NHTSA | 2023-12-11 |
| Manufacturer's number | 14046A |
| Manufacturer's date | 2014-05-01 |
| NHTSA component | EXTERIOR LIGHTING:TAIL LIGHTS |
NHTSA's summary
Service Update for Customer Vehicles Goodwill for Repeat Tail Lamp Repair Expires May 31, 2015 US Vehicles Only
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Lighting, Tail lights
| CHEVROLET IMPALA | 2014 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| G-191495 | 2017-02-24. Service bulletin. 14047 - CUSTOMER SATISFACTION. WITH HEAT AND AGE, THE TAIL LAMP GASKET ON CERTAIN VEHICLES MAY LOSE THE ABILITY TO SEAL. THIS COULD ALLOW WATER TO LEAK INTO THE TRUNK AREA. DEALERS ARE TO REPLACE THE TAIL LAMP GASKETS AND INSPECT THE TRUNK FOR WATER DAMAGE OR ODOR. |
|---|---|
| 14046B | 2017-01-31. Service bulletin. 14046B - SERVICE UPDATE (REVISED EXPIRATION DATE). THIS SERVICE UPDATE IS TO PROVIDE THE CUSTOMER WITH A GOODWILL GIFT TO OFFSET CUSTOMER INCONVENIENCE, RESTORE CONFIDENCE IN GM, AND MAINTAIN LOYALTY TO GM. THE VEHICLES INVOLVED IN THIS SERVICE UPDATE HAVE PREVIOUSLY HAD A WARRANTY REPAIR FOR A TAIL LAMP WATER LEAK. SINCE THAT REPAIR, GM HAS DEVELOPED A MORE ROBUST REPAIR. THESE CUSTOMERS ARE NOW BEING ASKED TO BRING THEIR VEHICLE BACK IN FOR THIS MORE ROBUST REPAIR UNDER CUSTOMER SATISFACTION PROGRAM 13426 OR 14047. FOR THEIR INCONVENIENCE IN HAVING TO RETURN FOR A SECOND REPAIR, DEALERS ARE TO OFFER THE CUSTOMER A SELECTION OF ONE OF THE AVAILABLE GOODWILL TOOLS LISTED IN THIS BULLETIN. BECAUSE EACH CUSTOMER HAS UNIQUE PREFERENCES, PLEASE OFFER ALL OF THE OPTIONS FOUND IN THIS BULLETIN TO THE CUSTOMER AND ALLOW THEM TO SELECT THE ONE THAT BEST SUITS THEIR SITUATION. |
| SB-14046 | 2016-09-21. Service bulletin. 14046 - SERVICE UPDATE. THE PURPOSE OF THIS SERVICE UPDATE IS PROVIDE THE CUSTOMER WITH A GOODWILL GIFT TO OFFSET CUSTOMER INCONVENIENCE, RESTORE CONFIDENCE IN GM, AND MAINTAIN LOYALTY TO GM. THE VEHICLES INVOLVED IN THIS SERVICE UPDATE HAVE PREVIOUSLY HAD A WARRANTY REPAIR FOR A TAIL LAMP WATER LEAK. SINCE THAT REPAIR, GM HAS DEVELOPED A MORE ROBUST REPAIR. THESE CUSTOMERS ARE NOW BEING ASKED TO BRING THEIR VEHICLE BACK IN FOR THIS MORE ROBUST REPAIR UNDER CUSTOMER SATISFACTION PROGRAM 13426. FOR THEIR INCONVENIENCE, DEALERS ARE TO OFFER THE CUSTOMER A SELECTION OF ONE OF THE AVAILABLE GOODWILL TOOLS LISTED IN THIS BULLETIN. BECAUSE EACH CUSTOMER HAS UNIQUE PREFERENCES, PLEASE OFFER ALL OF THE OPTIONS FOUND IN THIS BULLETIN TO THE CUSTOMER AND ALLOW THEM TO SELECT THE ONE THAT BEST SUITS THEIR SITUATION. PLEASE NOTE THAT NOT ALL VEHICLES IN CUSTOMER SATISFACTION PROGRAM 13426 HAVE HAD A PREVIOUS WATER LEAK REPAIR, AND SO THEY MAY NOT BE INCLUDED IN THIS SERVICE UPDATE. |
| GCUS-3-415 | 2016-09-14. Service bulletin. 14047A - CUSTOMER SATISFACTION PROGRAM (REVISED SERVICE PROCEDURE). WITH HEAT AND AGE, THE TAIL LAMP GASKET MAY LOSE THE ABILITY TO SEAL. THIS COULD ALLOW WATER TO LEAK INTO THE TRUNK AREA. DEALERS ARE TO REPLACE THE TAIL LAMP GASKETS AND INSPECT THE TRUNK FOR WATER DAMAGE OR ODOR. |
| GCUS-3-414 | 2016-09-14. Service bulletin. 13426A - CUSTOMER SATISFACTION PROGRAM (REVISED SERVICE PROCEDURE AND WARRANTY INFORMATION). WITH HEAT AND AGE, THE TAIL LAMP MAY LOSE THE ABILITY TO SEAL. THIS COULD ALLOW WATER TO LEAK INTO THE TRUNK AREA. DEALERS ARE TO REPLACE THE TAIL LAMP GASKETS AND INSPECT THE TRUNK FOR WATER DAMAGE OR ODOR. |
| PB-13426 | 2016-05-19. Service bulletin. 13426 - CUSTOMER SATISFACTION. WITH HEAT AND AGE, THE TAIL LAMP GASKET ON CERTAIN VEHICLES MAY LOSE THE ABILITY TO SEAL. THIS COULD ALLOW WATER TO LEAK INTO THE TRUNK AREA. DEALERS ARE TO REPLACE THE TAIL LAMP GASKETS AND INSPECT THE TRUNK FOR WATER DAMAGE OR ODOR. |
| SB-0000191588-A | 2016-03-31. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| SB-0000191495-A | 2016-03-31. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| SB-0000186341-A | 2016-03-31. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| SB-0000188445-A | 2016-03-31. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |