# Service bulletin 990420002I A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10246569 - Published by NHTSA: 2023\-12\-11 - Manufacturer's number: 990420002I - Manufacturer's date: 2014\-11\-01 - NHTSA component: POWER TRAIN:DRIVELINE ## NHTSA's summary Information on Driveline Clunk Noise ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10246569-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10246569-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Transmission and driveline ## Vehicles listed - 2010 to 2015 BUICK ENCLAVE - 2013 to 2015 BUICK ENCORE - 2010 to 2015 BUICK LACROSSE - 2013 BUICK LESABRE - 2010 to 2011 BUICK LUCERNE - 2012 BUICK LUCERNE - 2010 BUICK REGAL - 2011 to 2015 BUICK REGAL - 2012 to 2015 BUICK VERANO - 2013 to 2015 CADILLAC ATS - 2015 CADILLAC ATS\-V - 2013 to 2015 CADILLAC CT6 - 2010 to 2015 CADILLAC CTS - 2010 to 2012 CADILLAC CTS\-V - 2014 to 2015 CADILLAC CTS\-V - 2010 to 2011 CADILLAC DTS - 2012 CADILLAC DTS - 2014 to 2015 CADILLAC ELR - 2010 to 2015 CADILLAC ESCALADE - 2010 to 2015 CADILLAC ESCALADE ESV - 2010 to 2014 CADILLAC ESCALADE EXT - 2010 to 2011 CADILLAC ESCALADE EXT 1500 - 2010 to 2014 CADILLAC ESCALADE HYBRID - 2010 to 2015 CADILLAC SRX - 2010 to 2011 CADILLAC STS - 2012 CADILLAC STS - 2013 to 2015 CADILLAC XT5 - 2013 to 2015 CADILLAC XTS - 2014 to 2015 CHEVROLET 3500 - 2010 to 2013 CHEVROLET AVALANCHE - 2014 CHEVROLET AVALANCHE - 2010 to 2013 CHEVROLET AVALANCHE 1500 - 2013 CHEVROLET AVALANCHE 2500 - 2010 to 2011 CHEVROLET AVEO - 2010 CHEVROLET C4500 - 2010 to 2015 CHEVROLET CAMARO - 2011 to 2015 CHEVROLET CAPRICE - 2012 to 2015 CHEVROLET CAPRICE POLICE PURSUIT - 2010 to 2015 CHEVROLET CAPTIVA - 2010 to 2014 CHEVROLET CAPTIVA SPORT - 2014 to 2015 CHEVROLET CHEVEROLET SS - 2015 CHEVROLET CITY EXPRESS - 2010 CHEVROLET COBALT - 2011 to 2015 CHEVROLET COBALT - 2010 CHEVROLET COBALT SS - 2010 to 2012 CHEVROLET COLORADO - 2013 to 2014 CHEVROLET COLORADO - 2015 CHEVROLET COLORADO - 2010 to 2015 CHEVROLET CORVETTE - 2010 to 2015 CHEVROLET CRUZE - 2010 to 2015 CHEVROLET EQUINOX - 2010 to 2015 CHEVROLET EXPRESS - 2010 to 2012 CHEVROLET EXPRESS 1500 - 2014 CHEVROLET EXPRESS 1500 - 2010 to 2011 CHEVROLET EXPRESS 2500 - 2014 CHEVROLET EXPRESS 2500 - 2010 CHEVROLET EXPRESS 3500 - 2012 CHEVROLET EXPRESS 3500 - 2014 CHEVROLET EXPRESS 3500 - 2012 CHEVROLET EXPRESS 4500 - 2014 CHEVROLET EXPRESS 4500 - 2013 CHEVROLET EXPRESS CUTAWAY - 2010 to 2015 CHEVROLET EXPRESS CUTAWAY VAN - 2010 to 2011 CHEVROLET G VAN BUS - 2010 to 2011 CHEVROLET HHR - 2010 to 2015 CHEVROLET IMPALA - 2014 CHEVROLET LUMINA - 2010 to 2015 CHEVROLET MALIBU - 2013 to 2014 CHEVROLET MALIBU ECO - 2010 CHEVROLET MALIBU HYBRID - 2010 CHEVROLET MONTE CARLO - 2014 to 2015 CHEVROLET N300 - 2010 to 2015 CHEVROLET SILVERADO 1500 - 2010 to 2015 CHEVROLET SILVERADO 2500 - 2010 to 2015 CHEVROLET SILVERADO 3500 - 2011 CHEVROLET SONIC - 2012 to 2015 CHEVROLET SONIC - 2013 to 2015 CHEVROLET SPARK - 2014 to 2015 CHEVROLET SPARK EV - 2010 to 2015 CHEVROLET SUBURBAN - 2010 to 2011 CHEVROLET SUBURBAN 1500 - 2010 to 2011 CHEVROLET SUBURBAN 2500 - 2010 CHEVROLET T SERIES - 2010 to 2015 CHEVROLET TAHOE - 2010 to 2013 CHEVROLET TAHOE HYBRID - 2010 to 2015 CHEVROLET TAHOE POLICE PURSUIT - 2013 to 2014 CHEVROLET TRAILBLAZER - 2010 to 2015 CHEVROLET TRAVERSE - 2013 to 2015 CHEVROLET TRAX - 2011 to 2015 CHEVROLET VOLT - 2010 to 2011 CHEVROLET W\-SERIES - 2010 CHEVROLET W3500 - 2010 CHEVROLET W4500 - 2010 CHEVROLET W5500 - 2010 to 2015 GMC ACADIA - 2010 to 2013 GMC CANYON - 2015 GMC CANYON - 2010 to 2013 GMC ENVOY - 2010 to 2011 GMC G VAN BUS - 2010 GMC SANANA - 2010 to 2015 GMC SAVANA - 2010 to 2015 GMC SAVANA 1500 - 2010 to 2015 GMC SAVANA 2500 - 2010 to 2015 GMC SAVANA 3500 - 2010 to 2015 GMC SIERRA 1500 - 2010 to 2015 GMC SIERRA 2500 - 2010 to 2015 GMC SIERRA 3500 - 2010 to 2015 GMC SIERRA DENALI - 2010 GMC T7500 - 2010 to 2015 GMC TERRAIN - 2010 to 2013 GMC TOPKICK - 2010 to 2011 GMC W\-SERIES - 2010 GMC W3500 - 2010 GMC W4500 - 2010 GMC W5500 - 2010 to 2015 GMC YUKON - 2010 to 2013 GMC YUKON DENALI - 2015 GMC YUKON DENALI - 2010 to 2015 GMC YUKON DENALI XL - 2010 to 2013 GMC YUKON HYBRID - 2010 to 2011 GMC YUKON XL - 2012 to 2014 GMC YUKON XL - 2015 GMC YUKON XL - 2010 to 2011 GMC YUKON XL 1500 - 2012 GMC YUKON XL 1500 - 2010 to 2011 GMC YUKON XL 2500 - 2012 to 2013 GMC YUKON XL 2500 - 2010 HUMMER H2 - 2010 HUMMER H3 - 2010 ISUZU T SERIES - 2011 OLDSMOBILE ALERO - 2010 PONTIAC G3 - 2011 PONTIAC G3 - 2014 PONTIAC G3 - 2010 PONTIAC G5 - 2011 PONTIAC G5 - 2014 PONTIAC G5 - 2010 PONTIAC G6 - 2014 PONTIAC G6 - 2010 PONTIAC G8 - 2014 PONTIAC G8 - 2010 PONTIAC SOLSTICE - 2014 PONTIAC SOLSTICE - 2014 PONTIAC TORRENT - 2010 PONTIAC VIBE - 2014 PONTIAC VIBE - 2010 to 2011 SAAB 9\-3 - 2011 to 2012 SAAB 9\-4X - 2010 to 2012 SAAB 9\-5 - 2010 to 2011 SATURN ASTRA - 2010 SATURN AURA - 2010 SATURN OUTLOOK - 2011 SATURN OUTLOOK - 2010 SATURN SKY - 2010 SATURN VUE - 2011 SATURN VUE ## Recalls for the same vehicles and component - [26V289000](/recalls/nhtsa/26V289000.md), 2026-05-07: POWER TRAIN:TRANSFER CASE \(4\-WHEEL DRIVE\) - [16V502000](/recalls/nhtsa/16V502000.md), 2016-07-05: ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\) - [15V245000](/recalls/nhtsa/15V245000.md), 2015-04-24: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\) - [14V819000](/recalls/nhtsa/14V819000.md), 2014-12-24: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT - [2014589](/recalls/tc/2014589.md), 2014-12-22: Powertrain - [2014254](/recalls/tc/2014254.md), 2014-06-27: Powertrain - [14V374000](/recalls/nhtsa/14V374000.md), 2014-06-27: POWER TRAIN:TRANSFER CASE \(4\-WHEEL DRIVE\) - [2014102](/recalls/tc/2014102.md), 2014-03-31: Powertrain - [14V152000](/recalls/nhtsa/14V152000.md), 2014-03-31: POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES - [2014054](/recalls/tc/2014054.md), 2014-02-25: Powertrain ## Other bulletins for the same vehicles and component - [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin: STEERING; POWER TRAIN; SUSPENSION. This preliminary informational \(PI\) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers. - [PIP5966A](/bulletins/11014622.md), 2025-03-02, Service bulletin: POWER TRAIN. This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement - [PIP5966A](/bulletins/11014621.md), 2025-03-02, Service bulletin: POWER TRAIN. This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement - [16\-NA\-019](/bulletins/11014353.md), 2025-02-19, Service bulletin: POWER TRAIN. This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares. - [PIP5175F](/bulletins/11014044.md), 2025-02-10, Service bulletin: POWER TRAIN. This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed. - [09\-06\-04\-026Z](/bulletins/11013069.md), 2025-01-23, Service bulletin: ENGINE; POWER TRAIN; ELECTRICAL SYSTEM. This bulletin provides information on identifying Non\-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2. - [08\-07\-30\-035I](/bulletins/11011989.md), 2024-12-19, Service bulletin: POWER TRAIN. This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid. - [PIP6014](/bulletins/11011436.md), 2024-12-05, Service bulletin: POWER TRAIN. This Preliminary information communicates for Technicians installing a Service Replacement Transmission Assembly to contact Technical Assistance to make sure unit is not suspect of a snap ring concern prior to installation. - [04\-06\-01\-029K](/bulletins/11011205.md), 2024-12-04, Service bulletin: POWER TRAIN; STEERING; ENGINE. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules. - [24\-NA\-223](/bulletins/11010651.md), 2024-11-19, Service bulletin: POWER TRAIN. This service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate does not fit the top of the transmission case for 6T30, 6T35, 6T40, 6T45, and 6T50 Transmissions. 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