# Service bulletin 1STTSB199103123

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10246475
- Published by NHTSA: 2023\-12\-08
- Manufacturer's number: 1STTSB199103123
- Manufacturer's date: 2023\-10\-31
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Airstream has identified a few service opportunities on Rangeline models built before 5/22/2023. The following service bulletin will help identify the issues and the solutions. Please complete each procedure in the order provided. Not all Rangeline’s will require every update. All Rangeline’s, even those built between 5/22/2023 and 10/10/2023, will require the Firefly firmware to be updated to 1.28. • House battery not charging while driving \(3\) • House battery not charging from solar \(1, 5\) • Soul module causing communication issues in the CAN network \(4\) • Solar panels charge chassis battery as primary and house as secondary \(5\) • Inverter/converter occasionally loses settings \(1, 2\) • Inverter/converter settings are incorrect \(1, 2\) • Inverter/converter turns OFF on its own \(1\) • Generator overheat warning without the generator being on \(1\) • Generator hour meter inconsistent operation on home screen \(1\) • Incorrect EMS settings for Generator \(1\) • Electrical system shuts down \(1, 2\) • Unprotected 12\-volt antenna booster wires \(6\) Repair Remedies: 1. Update Firefly firmware 2. Update Xantrex firmware 3. Inspect and repair ignition signal connection and update Orion settings 4. Inspect and replace the Soul module, if needed. 5. Reverse wires on GoPower box 6. Cap unprotected ends of TV booster wires

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10246475-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10246475-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2023 to 2024 AIRSTREAM RANGELINE

JSON: [/v1/bulletins/10246475](/v1/bulletins/10246475)

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