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Service bulletin N23-G170AA

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10246310
Published by NHTSA2023-12-06
Manufacturer's numberN23-G170AA
Manufacturer's date2023-12-04
NHTSA componentBACK OVER PREVENTION:SOFTWARE

NHTSA's summary

• This update contains a required software change to help improve the overall software update and diagnostics process. • Be sure to install this update to be able to receive future software updates • Before you start the update, make sure that the time on the vehicle display is correct or the update may not install correctly. • If the time is incorrect, try the installation later when the time displayed is accurate. • If you plan to exit the vehicle, check the center display to make sure installation has started. • During the install period, your vehicle will be disabled and can’t be driven. Door locks and windows may not work, so don’t leave any occupants locked inside. • If the vehicle software update fails to install, follow the on-screen instructions or visit your preferred dealership. Better Never Stops™

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Backup camera

Vehicles listed
CADILLAC XT42024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIT6105B2024-04-15. Service bulletin. This Preliminary information communicates to dealership technicians that they will need to perform this step prior to performing any programming on replacement radios.
24-NA-0482024-03-19. Service bulletin. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the rear automatic braking may brake unwantedly, usually when reversing out of a garage or driveway.
PIC6520A2023-12-04. Service bulletin. This Preliminary information communicates the direction a technician needs to take when customer concern is loud noise in cabin.
PIC65202023-12-04. Service bulletin. This Preliminary information communicates the direction a technician needs to take when customer concern is loud noise in cabin.
PIT6047B2023-09-18. Service bulletin. This Preliminary information communicates to dealership technicians to create a USB file that will have the radio ignore the BCM message for the 12v battery state of charge being to low that will cause the radio to not USB update.
PIT6018C2023-09-18. Service bulletin. This Preliminary information communicates the possibility of a resetting of some information modules prior to delivery.