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Service bulletin NCU - 2023110004

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10246054
Published by NHTSA2023-12-05
Manufacturer's numberNCU - 2023110004
Manufacturer's date2023-11-16
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM

NHTSA's summary

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has released a software update for certain MY 2022-2024 EQB (243 platform) vehicles that increases the robustness of the electronic drive unit (eATS), the battery management system (BMS), and DC charging (DCB). MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the Power Electronics Control Unit software – Front Axle, on the affected vehicles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
MERCEDES-BENZ EQB 250+2023
MERCEDES-BENZ EQB 300 4MATIC2023
MERCEDES-BENZ EQB 350 4MATIC2022 to 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.