# Service bulletin NCU\-23P2094109

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10246043
- Published by NHTSA: 2023\-12\-04
- Manufacturer's number: NCU\-23P2094109
- Manufacturer's date: 2023\-10\-03
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

Please see the atached documents related to the campaign listed above.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10246043-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10246043-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2022 to 2023 MERCEDES\-BENZ METRIS
- 2022 to 2023 MERCEDES\-BENZ SPRINTER 1500
- 2022 to 2023 MERCEDES\-BENZ SPRINTER 2500
- 2022 to 2023 MERCEDES\-BENZ SPRINTER 3500
- 2022 to 2023 MERCEDES\-BENZ SPRINTER 4500

## Recalls for the same vehicles and component

- [25V463000](/recalls/nhtsa/25V463000.md), 2025-07-11: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [Inspect Quick Co](/bulletins/10253246.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Recall notifications.
- [2023120016](/bulletins/10251087.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Recall Information.
- [PDAGLACKHA](/bulletins/10249334.md), 2024-01-29, Service bulletin: EQUIPMENT; STRUCTURE; VISIBILITY. Mercedes\-Benz AG has determined that on certain Metris \(447 platform\) vehicles, the fuel pump impeller might not meet specifications in regards to material characteristics. As a consequence, the impeller might deform. It might therefore come into contact with the fuel pump housing, leading to a mechanical resistance. In some instances, this could lead to a shutdown of the fuel pump. As a result, the vehicle could lose propulsion, and increase the risk of a crash or injury.
- [NCU VS3KRA](/bulletins/10246041.md), 2023-12-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Please see the atached documents related to the campaign listed above.
- [LI82.85\-N\-074054](/bulletins/10240175.md), 2023-08-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardware for radio control unit \(Audio\) \(N87/15\) Modification to hardware for radio control unit \(Audio\) \(N87/15\). Note: In isolated cases, the replacement chain is not depicted correctly in XENTRY Parts Information \(XPI\). Please ensure that one of the following replacement part numbers \(suitable for the vehicle equipment\) is ordered: • Audio30 \- A4479002421 • Audio40 \- A4479002721 Note: Please refer to this LI in the "Notes" section of the warranty claim
- [MB Launch NCU\-VS](/bulletins/10220287.md), 2022-09-19, Service bulletin: EQUIPMENT. \(SC\)Retrofit PTC Heater
- [MB Launch NCU\-VS](/bulletins/10220286.md), 2022-09-19, Service bulletin: EQUIPMENT. \(SC\)Retrofit PTC Heater
- [Service and Part](/bulletins/10217596.md), 2022-08-08, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. \(SC\)Provide Supplementary Operator's Manual

JSON: [/v1/bulletins/10246043](/v1/bulletins/10246043)

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