# Service bulletin PIP4964E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10246003
- Published by NHTSA: 2023\-12\-04
- Manufacturer's number: PIP4964E
- Manufacturer's date: 2023\-10\-16
- NHTSA component: FUEL SYSTEM, GASOLINE; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); EXTERIOR LIGHTING

## NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10246003-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10246003-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Fuel system, Lighting

## Trouble codes named

P2097, P2099

## Vehicles listed

- 2009 to 2024 BUICK ENCLAVE
- 2010 to 2019 BUICK LACROSSE
- 2013 to 2019 CADILLAC ATS
- 2022 to 2023 CADILLAC CT4
- 2021 to 2024 CADILLAC CT5
- 2016 to 2020 CADILLAC CT6
- 2004 to 2019 CADILLAC CTS
- 2004 to 2016 CADILLAC SRX
- 2005 to 2011 CADILLAC STS
- 2017 to 2024 CADILLAC XT5
- 2020 to 2024 CADILLAC XT6
- 2013 to 2019 CADILLAC XTS
- 2010 to 2024 CHEVROLET CAMARO
- 2015 to 2022 CHEVROLET COLORADO
- 2008 to 2017 CHEVROLET EQUINOX
- 2012 to 2020 CHEVROLET IMPALA
- 2009 to 2023 CHEVROLET TRAVERSE
- 2008 to 2024 GMC ACADIA
- 2015 to 2022 GMC CANYON
- 2010 to 2017 GMC TERRAIN
- 2008 to 2009 PONTIAC G8
- 2008 to 2009 PONTIAC TORRENT
- 2009 to 2010 SATURN OUTLOOK
- 2008 to 2010 SATURN VUE

## Recalls for the same vehicles and component

- [2024359](/recalls/tc/2024359.md), 2024-06-20: Lights And Instruments
- [2024060](/recalls/tc/2024060.md), 2024-02-01: Lights And Instruments
- [2022700](/recalls/tc/2022700.md), 2022-12-08: Lights And Instruments
- [22V903000](/recalls/nhtsa/22V903000.md), 2022-12-08: EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
- [22V709000](/recalls/nhtsa/22V709000.md), 2022-09-22: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [2022331](/recalls/tc/2022331.md), 2022-06-23: Fuel System
- [22V446000](/recalls/nhtsa/22V446000.md), 2022-06-23: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
- [22V137000](/recalls/nhtsa/22V137000.md), 2022-03-08: EXTERIOR LIGHTING:HEADLIGHTS
- [21V759000](/recalls/nhtsa/21V759000.md), 2021-09-29: EXTERIOR LIGHTING:HEADLIGHTS; EXTERIOR LIGHTING
- [21V422000](/recalls/nhtsa/21V422000.md), 2021-06-03: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

## Other bulletins for the same vehicles and component

- [N262558690\-02](/bulletins/11037460.md), 2026-09-23, Service campaign: FUEL/PROPULSION SYSTEM. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module.
- [N262558690](/bulletins/11037321.md), 2026-09-16, Service campaign: FUEL/PROPULSION SYSTEM. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module.
- [N262558690\-01](/bulletins/11036648.md), 2026-09-02, Emissions: FUEL/PROPULSION SYSTEM. Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module.
- [N262558690\-01](/bulletins/11036143.md), 2026-08-12, Service campaign: FUEL/PROPULSION SYSTEM. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module.
- [N262558690](/bulletins/11035027.md), 2026-07-16, Service campaign: FUEL/PROPULSION SYSTEM. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module.
- [N262546590](/bulletins/11030466.md), 2026-04-01, Service campaign: FUEL/PROPULSION SYSTEM. Certain vehicles listed above, may have a condition where coolant leaks from the radiator hose quick connect at the radiator inlet. This special coverage covers the condition described above for a period of 5 years or 60,000 miles \(100,000 km\), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after April 1, 2026, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to April 1, 2026, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage \(“Customers”\) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to remove the inlet hose and replace the seal. The repairs will be made at no charge to the customer.
- [N252516900\-01](/bulletins/11028909.md), 2026-02-19, Emissions: FUEL/PROPULSION SYSTEM. Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles listed above may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module.
- [N252516900](/bulletins/11028382.md), 2026-02-05, Emissions: FUEL/PROPULSION SYSTEM. Emission Recall. Additional VINs moved to Open status.
- [N252516900](/bulletins/11027870.md), 2026-01-29, Emissions: FUEL/PROPULSION SYSTEM. Emission Recall. Additional VINs Moved to ‘Open’ Status
- [N252516900](/bulletins/11027666.md), 2026-01-15, Emissions: FUEL/PROPULSION SYSTEM. Emission Recall. Fuel Pump Power Control Module. Additional VINs Moved to ‘Open’ Status

JSON: [/v1/bulletins/10246003](/v1/bulletins/10246003)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20PIP4964E&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10246003&vehicle=Service%20bulletin%20PIP4964E)