# Service bulletin 23\-01\-090G

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10245588
- Published by NHTSA: 2023\-11\-30
- Manufacturer's number: 23\-01\-090G
- Manufacturer's date: 2023\-11\-22
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Certain GV80 \(JX1\) vehicles may experience difficulties with Genesis Connected Services activation and/or remote services. This bulletin provides instructions to perform a dealer mode factory reset, followed by a head unit reset for vehicles experiencing the concerns.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10245588-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10245588-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2024 GENESIS GV80

## Recalls for the same vehicles and component

- [25V105000](/recalls/nhtsa/25V105000.md), 2025-02-19: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [26\-GI\-002G TSB](/bulletins/11033711.md), 2026-06-06, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater \(NAU\) and updated by USB.
- [25\-BE\-025G TSB](/bulletins/11027056.md), 2026-01-06, Service bulletin: ELECTRICAL SYSTEM. Certain vehicles equipped with Premium Gen6 Navigation head units may exhibit issues with Genesis Connected Services, navigation, voice recognition, and Bluetooth functionality. In some cases, the home screen may display applications not intended for the U.S. market. This TSB provides the procedure to update the Premium Gen6 Navigation software to address these conditions.
- [25\-BE\-020G TSB](/bulletins/11023693.md), 2025-10-03, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB.
- [25\-BE\-002G TSB](/bulletins/11018882.md), 2025-06-03, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2024 2nd Navigation Map and Software Update Improvements section in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater and updated by USB. The NAU website is https://update.genesis.com/US/EN/navigationUpdate. For certain models equipped with a relevant Genesis Connected Services \(GCS\) package, the software may be downloaded and applied via OTA update.
- [25\-01\-024G\-1 TSB](/bulletins/11018581.md), 2025-05-27, Service campaign: ELECTRICAL SYSTEM. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection by resetting the AVN unit.
- [25\-GI\-009G](/bulletins/11017471.md), 2025-05-02, Service bulletin: ELECTRICAL SYSTEM. Certain Genesis vehicles may experience an inoperable horn from moisture or carbonization at the contact point. This bulletin provides a guide to inspect and replace the horns.
- [25\-01\-024G EM](/bulletins/11017110.md), 2025-04-18, Service campaign: ELECTRICAL SYSTEM. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Genesis Connected Service functions. This may be due to an irregular disconnection on Verizon's communication network.
- [25\-01\-024G TSB](/bulletins/11015937.md), 2025-03-25, Service campaign: ELECTRICAL SYSTEM. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection by resetting the AVN unit.
- [24\-01\-044G](/bulletins/11008005.md), 2024-09-25, Service campaign: ELECTRICAL SYSTEM. This message provides instructions for vehicles experiencing an incomplete Over\-The\-Air \(“OTA”\) AVN software update.
- [24\-01\-044G](/bulletins/11007468.md), 2024-09-07, Service campaign: ELECTRICAL SYSTEM. Genesis has become aware that some vehicles may experience an incomplete Over\-The\-Air \(“OTA”\) AVN software update.

JSON: [/v1/bulletins/10245588](/v1/bulletins/10245588)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2023-01-090G&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10245588&vehicle=Service%20bulletin%2023-01-090G)