Service bulletin 23-01-090G

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10245588
Published by NHTSA	2023-11-30
Manufacturer's number	23-01-090G
Manufacturer's date	2023-11-22
NHTSA component	ELECTRICAL SYSTEM

NHTSA's summary

Certain GV80 (JX1) vehicles may experience difficulties with Genesis Connected Services activation and/or remote services. This bulletin provides instructions to perform a dealer mode factory reset, followed by a head unit reset for vehicles experiencing the concerns.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
GENESIS GV80	2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V105000	2025-02-19. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
26-GI-002G TSB	2026-06-06. Service bulletin. This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.
25-BE-025G TSB	2026-01-06. Service bulletin. Certain vehicles equipped with Premium Gen6 Navigation head units may exhibit issues with Genesis Connected Services, navigation, voice recognition, and Bluetooth functionality. In some cases, the home screen may display applications not intended for the U.S. market. This TSB provides the procedure to update the Premium Gen6 Navigation software to address these conditions.
25-BE-020G TSB	2025-10-03. Service bulletin. This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB.
25-BE-002G TSB	2025-06-03. Service bulletin. This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2024 2nd Navigation Map and Software Update Improvements section in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater and updated by USB. The NAU website is https://update.genesis.com/US/EN/navigationUpdate. For certain models equipped with a relevant Genesis Connected Services (GCS) package, the software may be downloaded and applied via OTA update.
25-01-024G-1 TSB	2025-05-27. Service campaign. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection by resetting the AVN unit.
25-GI-009G	2025-05-02. Service bulletin. Certain Genesis vehicles may experience an inoperable horn from moisture or carbonization at the contact point. This bulletin provides a guide to inspect and replace the horns.
25-01-024G EM	2025-04-18. Service campaign. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Genesis Connected Service functions. This may be due to an irregular disconnection on Verizon's communication network.
25-01-024G TSB	2025-03-25. Service campaign. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection by resetting the AVN unit.
24-01-044G	2024-09-25. Service campaign. This message provides instructions for vehicles experiencing an incomplete Over-The-Air (“OTA”) AVN software update.
24-01-044G	2024-09-07. Service campaign. Genesis has become aware that some vehicles may experience an incomplete Over-The-Air (“OTA”) AVN software update.