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Service bulletin A9123422071984_1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10245535
Published by NHTSA2023-12-06
Manufacturer's numberA9123422071984_1
Manufacturer's date2023-11-01
NHTSA componentEQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

NHTSA's summary

This bulletin provides information when the rear display and operating unit, Smart Control, or SCON, has an error.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
AUDI A82021 to 2023
AUDI A8 L E2021
AUDI S82021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V8060002022-10-26. EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION:DISPLAY FUNCTION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A9124992073629_12024-05-07. Service bulletin. This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.
A9124022062466_52024-05-06. Service bulletin. This bulletin provides information when Apple CarPlay cannot be started using the Wi-Fi connection (Wireless Carplay).
SM 21-20242024-04-05. Service bulletin. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
SM 19-20242024-04-05. Service bulletin. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
A9124892069112_52024-04-04. Service bulletin. This bulletin provides information on various improvements for MIB 3.
A9124822071923_22024-04-04. Service bulletin. This Pending Service Solution (PSS) requests that technicians create a record in the PSS database in instances where the radio plays when the vehicle is parked.
A9124772073135_12024-03-06. Service bulletin. This Pending Service Solution (PSS) requests that a record be added to the PSS database in instances where the radio favorites are lost, shortcuts are greyed out on lower screen with MIB3 vehicles.
A9124762073134_12024-03-06. Service bulletin. This Pending Service Solution (PSS) requests that technicians create a record in the PSS database in instances where the star button function assignment is lost on the multifunction steering wheel is lost sporadically.
A9124702062466_42024-03-06. Service bulletin. This bulletin provides information when Apple CarPlay cannot be started using Wi-Fi connection (Wireless CarPlay).
DC_EV_char_ext2024-03-06. Service bulletin. Dealer Communication: EXTENSION: EV Charging Customer Support Offer & FAQs - UPDATED