# Service bulletin B652723

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10245426
- Published by NHTSA: 2023\-12\-06
- Manufacturer's number: B652723
- Manufacturer's date: 2023\-11\-20
- NHTSA component: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT

## NHTSA's summary

Customers may be experiencing one or more of these 3 issues with Apple CarPlay® operation: No selections can be made in Apple CarPlay® using the I\-Drive Controller Apple CarPlay® connections may intermittently be dropped and reconnected When connecting a mobile device using Apple CarPlay®, the following warning pop\-up may be displayed

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10245426-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10245426-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2023 BMW IX
- 2023 BMW X5
- 2023 BMW X6
- 2023 BMW X7
- 2023 BMW redundant 7

## Recalls for the same vehicles and component

- [25V395000](/recalls/nhtsa/25V395000.md), 2025-07-23: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
- [25V470000](/recalls/nhtsa/25V470000.md), 2025-07-16: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [23V449000](/recalls/nhtsa/23V449000.md), 2023-06-28: ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
- [2023333](/recalls/tc/2023333.md), 2023-06-07: Accessories
- [23V295000](/recalls/nhtsa/23V295000.md), 2023-04-26: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [22V944000](/recalls/nhtsa/22V944000.md), 2022-12-20: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
- [22V741000](/recalls/nhtsa/22V741000.md), 2022-10-05: ELECTRICAL SYSTEM:PROPULSION SYSTEM
- [22V541000](/recalls/nhtsa/22V541000.md), 2022-07-27: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [22V483000](/recalls/nhtsa/22V483000.md), 2022-07-07: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [B611626](/bulletins/11036456.md), 2026-08-28, Service campaign: ELECTRICAL SYSTEM. In vehicles equipped with the Roof Function Center “FZD‑21” variant, a quiescent‑current violation mayoccur if the system fails to enter sleep mode. When this sleep error is present, a remote software upgrade\(RSU\) may be aborted and the FZD can become degraded. The following Check Control Messages \(CCMs\) may be displayed: “Energy Management — Increased Energy Consumption While Parked.” “Software Upgrade Failed — Workshop Visit Required.”
- [B120626](/bulletins/11034450.md), 2026-07-03, Service campaign: ELECTRICAL SYSTEM. In these vehicles with an S68 engine, an incorrect diagnosis of the Valvetronic \(VVT\) may occur. Undercertain operating conditions, the software may detect a short\-circuit in the valve control system even thoughthere is no fault. When the above\-mentioned fault occurs, the red Check Control warning light ‘Drive system fault’ illuminates.This can result in the intake valves closing gradually, which may lead to misfires while the engine is running.
- [B652025](/bulletins/11032744.md), 2026-05-18, Service bulletin: ELECTRICAL SYSTEM. After replacing the Multifunctional Display \(MFD\), the Central Information Display \(CID\) is black. The backlight of the CID is illuminated, and touch function does register an audible sound.
- [B120326](/bulletins/11030061.md), 2026-03-13, Emissions: ELECTRICAL SYSTEM. BMW AG is conducting Voluntary Emissions Recall \(effective March 11, 2026\) on certain Model Year 2023 \-2026 BMW vehicles that were produced between January 14, 2022, and September 16, 2025.
- [B840625](/bulletins/11024211.md), 2025-10-09, Service bulletin: ELECTRICAL SYSTEM. In some situations, an emergency call may be triggered in the vehicle without either the customer pressing the SOS Call button, or an airbag deployment event. In some cases, the customer may not even be inside the vehicle.
- [B640825](/bulletins/11022361.md), 2025-09-03, Service campaign: ELECTRICAL SYSTEM. A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxiliary heater, utilized for the vehicle interior.
- [B630625](/bulletins/11022360.md), 2025-09-03, Service bulletin: ELECTRICAL SYSTEM. The headliner light partially/does not illuminate.
- [B840525](/bulletins/11022119.md), 2025-08-24, Service bulletin: ELECTRICAL SYSTEM. SITUATION After the telematics module \(TCB4\) has been replaced, the replacement part control unit is not accepted byISTA.
- [B120725](/bulletins/11020933.md), 2025-07-28, Emissions: ELECTRICAL SYSTEM; ENGINE. A quality check revealed that the DME in these vehicles has a programming error. This results in a deviation of the fuel\-air mixture in the internal combustion engine.
- [B340425](/bulletins/11019563.md), 2025-06-17, Emissions: ELECTRICAL SYSTEM. As a result of a data input error, certain fault memories are permanently stored. The permanent storage offault memories does not comply with the legal specifications of the authority \(California Air Resources Board– CARB\). The fault has no effect on the use of the vehicle by the customer.

JSON: [/v1/bulletins/10245426](/v1/bulletins/10245426)

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