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Service bulletin B613023

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10245424
Published by NHTSA2023-12-06
Manufacturer's numberB613023
Manufacturer's date2023-11-21
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT

NHTSA's summary

BMW AG has issued a Delivery Stop (effective November 21, 2023) on certain Model Year 2023 - 2024BMW vehicles that were produced between November 10, 2022, and March 28, 2023.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
BMW I72023
BMW redundant 72023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V3950002025-07-23. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
25V4700002025-07-16. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
20235612023-10-18. Electrical
23V7000002023-10-18. ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
23V4790002023-07-12. ELECTRICAL SYSTEM
22V9440002022-12-20. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
22V8600002022-11-21. ELECTRICAL SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B6409252026-01-05. Service campaign. A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliary heater, utilized for the vehicle interior.
B6409252025-09-03. Service campaign. A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliary heater, utilized for the vehicle interior.
B6133232025-07-28. Service campaign. The Combined Charging Unit (CCU) may not have been built to specifications.
B6103252025-03-11. Service bulletin. This is an informational bulletin regarding Plug & Charge function complaint diagnosis. Possible customer complaints: Plug & Charge menu does not appear in the vehicle, function not available Problems with the configuration, for example: Contracts cannot be installed Fault / problems when attempting charging with Plug & Charge Plug & Charge contract disappeared Plug & Charge payment method expired
B6411242024-12-31. Service campaign. Quality checks have determined that the coolant changeover valve may develop a coolant leak undervery low outside temperatures (significantly lower than 32º F (0 C)).
B1205232024-12-31. Service bulletin. The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-voltage system, insulation resistance below warning threshold: when switch contactors are closed. The fault memory entries (isolation faults) can occur both individually and in combination and must be traced back to the eDrive motor based on the ISTA test procedure. If ISTA test procedure lists possible cause of fault as; A metal chip is found behind the brush module (between the brush module and the end shield of the electrical machine). Repair required. Refer to service solution no. 20000794435083 in Aftersales Information Research (AIR). Follow information in the Procedure section below.
B6116242024-09-29. Service campaign. The rear high-voltage cable for the electric drive unit can chafe causing a Check Control message “Drive faulty’”
B6114242024-09-29. Service campaign. The rear high-voltage cable for the electric drive unit can chafe causing a Check Control message “Drive faulty”.
B6120242024-09-02. Service campaign. Delivery Stop - Interaction Bar.
B6117242024-09-02. Service campaign. Vehicle may experience Ethernet BUS communication issues between the Head Unit (HU-H5) and the rearDoor Operating Modules (BMTs). This could result in failures in any of the following functions: Media operation Radio control Telephone control MyModes selection Wireless Charging (wireless charging tray)