# Service bulletin 22\-NA\-167

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10245351
- Published by NHTSA: 2023\-11\-20
- Manufacturer's number: 22\-NA\-167
- Manufacturer's date: 2023\-11\-03
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

This informational bulletin provides information on Light and Medium Duty Truck Product Identification and Warranty Summary Chevrolet/GMC Dealers.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10245351-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10245351-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2016 CHEVROLET 3500
- 2017 to 2019 CHEVROLET 3500
- 2020 CHEVROLET 3500
- 2021 CHEVROLET 3500
- 2022 CHEVROLET 3500
- 2024 CHEVROLET 3500HD
- 2016 CHEVROLET 4500
- 2017 to 2019 CHEVROLET 4500
- 2020 CHEVROLET 4500
- 2022 CHEVROLET 4500
- 2017 to 2023 CHEVROLET 4500HD
- 2017 to 2022 CHEVROLET 4500XD
- 2017 to 2023 CHEVROLET 5500HD
- 2018 to 2022 CHEVROLET 5500XD
- 2019 CHEVROLET 6500
- 2019 to 2023 CHEVROLET 6500HD
- 2016 CHEVROLET EXPRESS 4500
- 2016 to 2023 CHEVROLET EXPRESS CUTAWAY VAN
- 2016 to 2019 CHEVROLET LOW CAB FORWARD 3500
- 2016 to 2017 CHEVROLET LOW CAB FORWARD 4500
- 2016 to 2017 CHEVROLET LOW CAB FORWARD 5500
- 2018 CHEVROLET LOW CAB FORWARD 6500
- 2019 to 2023 CHEVROLET SILVERADO 4500
- 2019 to 2021 CHEVROLET SILVERADO 5500
- 2023 CHEVROLET SILVERADO 5500
- 2019 CHEVROLET SILVERADO 6500
- 2021 to 2023 CHEVROLET SILVERADO 6500
- 2019 CHEVROLET duplicate SILVERADO 5500
- 2017 to 2024 GMC SAVANA

## Recalls for the same vehicles and component

- [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [22V874000](/recalls/nhtsa/22V874000.md), 2022-11-23: EQUIPMENT
- [2022160](/recalls/tc/2022160.md), 2022-03-31: Accessories
- [21V496000](/recalls/nhtsa/21V496000.md), 2021-07-01: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [2020165](/recalls/tc/2020165.md), 2020-04-16: Accessories
- [2019494](/recalls/tc/2019494.md), 2019-10-03: Accessories
- [19V428000](/recalls/nhtsa/19V428000.md), 2019-06-11: EQUIPMENT
- [2019205](/recalls/tc/2019205.md), 2019-04-26: Accessories
- [2018212](/recalls/tc/2018212.md), 2018-04-27: Accessories
- [18V267000](/recalls/nhtsa/18V267000.md), 2018-04-26: EQUIPMENT

## Other bulletins for the same vehicles and component

- [22\-NA\-096](/bulletins/10254391.md), 2024-05-08, Service bulletin: EQUIPMENT. This informational bulletin provides information for dealers/technicians on Customer Education Bulletin for Google Built\-in Radio.
- [23\-NA\-064](/bulletins/10254014.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
- [N242437120](/bulletins/10253702.md), 2024-04-30, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; UNKNOWN OR OTHER. Customer Satisfaction Program \- Certain vehicles may not contain the hardware necessary to support Bluetooth connectivity or Wi\-Fi hotspot capability. Dealers will provide the customer with a reimbursement check in the amount of $60.00 \(USD\), $60.00 \(CAD\).
- [24\-NA\-070](/bulletins/10253573.md), 2024-04-27, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT. This bulletin provides a procedure to program the ECM if the DTC is set and/or the start/stop doesn't restart after a stop.
- [21\-NA\-155](/bulletins/10253528.md), 2024-04-23, Service bulletin: ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; EQUIPMENT. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- [PIT6101D](/bulletins/10253114.md), 2024-04-15, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG. This Preliminary information communicates Engineering is investigating a no audio issue.
- [PIC6486E](/bulletins/10253104.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates to dealer that GM is aware of the issue and is working on a resolution.
- [PIT5832L](/bulletins/10253075.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.

JSON: [/v1/bulletins/10245351](/v1/bulletins/10245351)

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